Courtesy Rental Coordinator

Courtesy Rental Coordinator Rosen Automotive Group - Milwaukee & Madison Division Milwaukee, WI Job Details Full-time $40,000 - $50,000 a year 6 hours ago Benefits Paid training Opportunities for advancement Qualifications Computer literacy Driver's License Full Job Description Rosen Automotive Group is looking for a highly organized and customer-focused Courtesy Rental Coordinator to support our service department operations. This role is responsible for managing courtesy and loaner vehicles, assisting service customers, maintaining accurate records, and ensuring a smooth rental experience from start to finish. The ideal candidate is dependable, professional, detail-oriented, and thrives in a fast-paced dealership environment. Responsibilities Coordinate and manage dealership courtesy/loaner vehicle scheduling Assist customers with rental and loaner vehicle check-in/check-out processes Verify driver's licenses, insurance information, and required documentation Ensure all rental agreements and paperwork are completed accurately Maintain organization and tracking of vehicle availability and renewals Communicate with service advisors and managers regarding customer transportation needs Inspect vehicles for cleanliness, fuel levels, and damage before and after use Follow dealership policies regarding loaner and rental vehicle procedures Maintain professional and friendly customer interactions at all times Assist with administrative duties and reporting as needed Qualifications Strong customer service and communication skills Excellent organizational and multitasking abilities Ability to work in a fast-paced environment Professional appearance and attitude Basic computer and administrative skills Valid driver's license with acceptable driving record required Previous dealership, rental, or customer service experience preferred, but not required What We Offer Competitive pay Full benefits package Paid training Opportunities for advancement Employee vehicle purchase discounts Supportive team environment Growing and stable organization If you enjoy helping customers and keeping operations running smoothly, we encourage you to apply and become part of the Rosen Automotive Group team.