Supervisory Responsibilities:

None Duties/Responsibilities:

Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers; Maintain an awareness of the all-product knowledge information, merchandise promotions, test merchandise and advertisements; Always demonstrate outstanding guest service and professionalism; Assist in floor moves, merchandising, display maintenance and store housekeeping; Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock; ensures re-wraps are done promptly; Adhere to all company policies, procedures, and practices including signing, pricing, and loss prevention; Knowledge and promotion of all Ward Cove venues and retail; Prepare, clean and organize all equipment and supplies for each day's needs; Participate in all required training and educational clinics; Attend all safety training, meetings, and clinics; Maintain current knowledge of all safety procedures; Work as greeters to welcome guests and conduct guest orientations; Answer and address any guest concerns or questions; Assist with monitoring inventories of supplies; ensuring venues are clean and in top condition; Work a flexible schedule; Performs other duties as assigned.

Required Skills/Abilities:

Ability to process information/merchandise through Point-of-Sale computer system; Ability to communicate, read, count, and write accurately to complete all documentation; Ability to learn, retain and communicate information about retail products to cruise ship guests for sales and upselling of retail items; Must understand that exemplary customer service is a top priority and be able to communicate in a professional, friendly, and accurate manner; Accuracy in cash handling and a keen eye for detail; Must be flexible and able to produce appropriate solutions quickly, working across the organization at times; Must be able to find creative solutions to unique problems and employ a logical and organized thought process; Should possess good computer skills and be able to learn the internal booking system and accurately enter information.

Education and Experience:

Previous retail sales experience preferred, but is not required

Physical Requirements:

Prolonged periods standing for 8 hours or more and walking. Work in a demanding environment with crowds. 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