Take Over Nail & Lash Supplies is a growing beauty supply retailer specializing in professional nail and lash products. With multiple retail locations across California, we are committed to providing exceptional customer service, high-quality products, and a positive work environment for our team. As our company continues to expand, we are seeking a highly organized, motivated, and dependable individual to oversee daily operations, support our store management teams, and help maintain consistency and accountability across our locations. Position Overview The General Manager will play a key leadership role in managing day-to-day business operations, employee relations, scheduling, and administrative responsibilities. This individual will work closely with ownership and store management to ensure company policies are followed, employees are supported, and operations run efficiently. The ideal candidate is a proactive problem-solver who is comfortable managing people, handling sensitive employee matters, and taking ownership of responsibilities with minimal supervision. Key Responsibilities Employee Management & Human Resources Oversee employee attendance, punctuality, and adherence to company policies. Review and approve employee time-off requests while ensuring adequate store coverage. Assist with recruiting, interviewing, hiring, onboarding, and employee terminations. Maintain accurate employee records and personnel documentation. Address employee concerns, workplace conflicts, and performance issues professionally and confidentially. Conduct employee performance evaluations and provide constructive feedback. Assist with disciplinary actions and employee accountability. Ensure compliance with applicable California employment laws and company policies. Store Operations & Oversight Provide operational oversight and support to multiple retail locations. Work closely with store managers to ensure consistent execution of company standards. Monitor store performance, employee productivity, and operational efficiency. Conduct routine store visits and operational evaluations as needed. Identify areas for improvement and implement solutions. Ensure stores maintain a clean, organized, and professional appearance. Assist with resolving escalated customer service issues. Ensure company promotions, procedures, and initiatives are properly implemented. Scheduling & Administrative Management Oversee employee scheduling and coordinate staffing needs with store managers. Review employee timekeeping records and assist with payroll preparation. Coordinate shift coverage for employee absences and scheduling conflicts. Maintain employee schedules, time-off records, and internal documentation. Communicate important company updates, policies, and expectations to employees. Assist ownership with administrative tasks, operational reporting, and special projects. Leadership & Team Development Foster a positive, professional, and accountable work environment. Support store managers in coaching, training, and developing employees. Help establish clear performance expectations and operational standards. Identify opportunities to improve employee engagement and retention. Serve as a reliable point of contact between ownership, management, and employees. Take initiative in resolving operational challenges before they escalate.

Qualifications Required:

Previous management or supervisory experience, preferably in retail, operations, or a related field. Strong organizational and time-management skills. Excellent written and verbal communication skills. Ability to handle confidential employee information professionally. Strong problem-solving and decision-making abilities. Comfortable managing multiple priorities and working independently. Proficiency with computers, scheduling systems, and Microsoft Office or Google Workspace. Valid driver's license and ability to travel between store locations as needed.

Preferred:

Experience overseeing multiple retail locations. Background in human resources, employee relations, or personnel management. Familiarity with California employment regulations. Experience with Shopify, POS systems, or workforce scheduling software. Experience managing employee performance and implementing operation

Pay:

$23.00 per hour Expected hours: 20.0 - 30.0 per week

Benefits:

401(k) Employee discount Application Question(s): Have you managed a team before

Work Location:

In person