Budtender
- Puff-N-Dash
- Chula Vista H St March and Ash
- 2.
4 Chula Vista, CA Job Details Full-time $17.75 an hour 9 hours ago Qualifications Customer communication Customer relationship building Client rapport building Cash register operations Customer engagement Computer skills Guest rapport building POS systems Full Job Description Be a part of this exciting opportunity at our Puff-N-Dash Chula Vista H St. location! This is an amazing opportunity to join one of the fastest growing industries in California with one of the best dispensaries. If you are willing and ready to work, we want to meet you! The Budtender serves as the face of the dispensary, delivering exceptional customer service while guiding guests through the cannabis purchasing process. This role assists customers in selecting products that meet their individual needs, ensures compliance with all applicable regulations, and processes transactions accurately at the point of sale. In addition to supporting daily retail operations—including front desk reception, online order fulfillment, and maintaining a clean, organized sales floor—the Budtender plays a key role in creating a seamless and welcoming customer experience. Please note that we are specifically looking for candidates who are able to work evenings and weekends regularly.
Duties and Responsibilities Customer Service & Sales:
Greet customers and create a welcoming, professional environment. Verify identification and age prior to entry in accordance with California cannabis regulations. Engage customers to identify their needs and provide knowledgeable product recommendations. Educate customers on cannabis strains, consumption methods, potency, and compliance requirements. Maintain an up-to-date understanding of store promotions, discounts, and new product arrivals. Process transactions accurately through the POS system, ensuring compliance with all state and company policies. Resolve customer concerns promptly and professionally, escalating issues to management when appropriate.
Reception & Front Desk Support:
Serve as the initial point of contact for customers, vendors, and delivery drivers. Accurately check customers into the POS system, ensuring required documentation is thoroughly completed and recorded. Maintain a clean and organized lobby and retail floor, ensuring displays and merchandising are presentable. Complete daily logs for visitor tracking, referrals, and deliveries.
Order Fulfillment & Inventory Support:
Assist in receiving, scanning, packaging, and fulfilling online orders using company systems. Accurately track products in the inventory management system and ensure proper labeling. Support stocking and restocking of products on the retail floor and storage areas. Collaborate with the inventory team to maintain product accuracy and compliance. Help with light product intake and labeling under supervision when needed. Participate in monthly and/or annual inventory audits as required, to ensure accurate inventory management.
Operations & Compliance:
Follow all company SOPs and state regulations regarding cannabis sales and handling. Ensure that customer interactions and product transactions adhere to compliance standards. Maintain awareness of and adherence to company security and safety protocols. Participate in ongoing training related to compliance, customer service, and product knowledge.
General Support:
Maintain cleanliness and organization throughout the store, including breakrooms and storage areas. Support company initiatives and special projects as assigned by management. Attend all scheduled shifts, trainings, and staff meetings.
Required Skills/Abilities:
Excellent verbal communication and customer service skills. Strong interpersonal skills with the ability to build rapport and trust quickly. Ability to work in a fast-paced, high-volume environment while maintaining professionalism. Detail-oriented with strong organizational and multitasking abilities. Familiarity with cannabis products, regulations, and customer needs preferred. Ability to operate or quickly learn the store's point-of-sale and inventory systems. Must comply with expectations that are aligned with company policy and union contracts.
PHYSICAL DEMANDS AND WORKING ENVIRONMENT
The physical requirements listed are representative of those that must be met to successfully perform the essentially functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a retail environment and in close proximity to other workers, customers and vendors. Employee shall be exposed to those conditions normally encountered in a retail environment including moderate noise levels, bright lighting and varying customer volume. Prolonged periods of standing and walking throughout the retail space. Frequent use of hands and fingers to operate a point-of-sale (POS) system, handle cash, and manipulate small products and packaging. Ability to communicate clearly with customers and team members in a retail environment. Frequent reaching, including reaching overhead, as well as bending, twisting, and crouching to retrieve or stock products. May be required to lift and carry items weighing up to 50 pounds occasionally and lighter items more frequently. Puff-N-Dash by March and Ash is a customer-focused cannabis establishment that believes everyone deserves a comfortable and confident cannabis experience. We are looking for skilled, enthusiastic, and team-oriented applicants that bring a customer-first approach to Puff-N-Dash. As a business, we're excited to offer great growth potential within the company and invite those who truly want to flourish within the cannabis industry to join our team. Due to the large volume of candidates we may not be able to follow-up with everyone. Be assured qualified candidates will be given a thorough review. If we are interested in interviewing you for a position, we will reach out to you utilizing the contact details provided in your application. Thank you!
NOTICE TO APPLICANTS/EMPLOYEES
Please take notice that Puff-N-Dash (the "Company") collects certain information about you. The Company philosophy is to safeguard personal employee information in its possession to ensure the confidentiality of the information. Additionally, the Company will only collect personal information that is required to pursue its business operations and to comply with government reporting and disclosure requirements. If you are a California job applicant, you can review the Company's full Privacy Notice for a description of the Company's privacy practices with respect to our collection of Personal Information as required under the California Privacy Rights Act and the California Consumer Privacy Act at the link below: https://marchandash.com/cpra/
