Job Description
SALES ASSOCIATE WELLGREENS
is one of California's fastest-growing dispensary brands, now with 10 thriving locations and expanding rapidly. We are looking for friendly, reliable, customer-focused Sales Associatesto join our team. If you are passionate about delivering excellent service, excited to work in a dynamic and growing company, and ready to build your career in the cannabis industry, this is the opportunity for you. Position Summary Our Sales Associates are responsible for delivering an exceptional customer experience and guiding guests through their cannabis purchases. You will assist customers in all aspects of their visit, provide expert product knowledge, and ensure each transaction is compliant, professional, and friendly. Sales Associates are also expected to promote and sell WELLGREENS
exclusive products, educate customers about the benefits of these offerings, and help build loyalty with our core product lines. While prior cannabis industry experience is preferred, WELLGREENS provides full training and ongoing education. Most of your time will be spent engaging with customers, educating them about our products, and helping maintain an organized, clean, and compliant dispensary. Duties and Responsibilities Responsibilities include, but are not limited to: Deliver an exceptional customer experience in person, online, and over the phone while greeting every customer with a smile, professional demeanor, and ensuring a safe and comfortable visit. Answer phone calls promptly and professionally; assist with questions, online orders, curbside pickups, and phone orders (platforms such as Weedmaps, Dutchie). Be knowledgeable of all store specials, daily deals, and promotions, including those listed on Weedmaps and other platforms. Accurately handle cash and electronic transactions using the POS system (Dutchie) Ensure product stations remain fully stocked, clean, and visually appealing Promote and actively sell WELLGREENS
exclusive products Earn sales incentives through meeting and exceeding goals Efficiently label and tag incoming products. Assist in the making of the displays for new products. Stock and organize all levels of inventory of the outlet(s) including cannabis, merchandise, shop supplies, promotional materials, and all other non-cannabis items. Assist with side work, stocking, organizing inventory, and maintaining cleanliness throughout the store. Consistently provide best-in-class customer service from entry to checkout Be knowledgeable about all store specials, promotions, and Weedmaps daily deals Participate in staff events, promotional campaigns, and company initiatives Stay up to date on cannabis trends through management-provided materials and independent learning Maintain compliance with all local, state, and federal cannabis regulations Understand and follow Medical vs. Recreational sales guidelines, weight limits, and age restrictions Build product knowledge, including cannabinoids, terpenes, and methods of consumption Meet and exceed department sales goals through expert recommendations and product education Upsell premium products and promote WELLGREENS
exclusive offerings Arrive on time for every shift, in proper uniform, and fully prepared to work Demonstrate strong attendance and reliability Be a positive, proactive team player who works well with others Perform other duties as assigned by Shift Leads, Managers, or Supervisors Qualifications 21 years of age or older Minimum 1 year of experience working in a dispensary as a budtender, with an emphasis on customer service Strong customer service skills and passion for helping others Proficient in POS systems (Dutchie experience a plus, training provided) Follows company cash-handling policies and maintains accurate cash drawer Reliable transportation and punctual attendance Ability to pass a background check as required by state and company policies Knowledge of cannabis products preferred; training provided Ability to meet and uphold all WELLGREENS
standards Schedule and Availability 35-40 hours per week Weekend and Holiday availability is required Regular days off will typically fall between Monday and Thursday Work schedules are released two weeks in advance Scheduled hours and days off are subject to change based on business needs and management discretion Skills and Attitudes Must be motivated, hardworking, and passionate about cannabis and customer service Positive, professional demeanor that creates a welcoming atmosphere for all customers Strong multitasking skills with the ability to manage multiple responsibilities in a fast-paced environment Attention to detail, accuracy, and organization Excellent communication and interpersonal skills Able to remain calm, flexible, and solutions-oriented under pressure Demonstrates good judgment and professionalism at all times Follows directions thoroughly and adapts to evolving procedures and customer needs Works collaboratively with team members and management Reliable and punctual with strong work ethic Willing to learn and grow in a team-oriented environment Education High School diploma or GED (Required) Physical Demands/Requirements Must be able to stand and walk for extended periods, up to 6 hours at a time Ability to safely and properly lift and move items up to 50 pounds as required Capable of working in a fast-paced and sometimes high-stress retail environment Must be available to work days, nights, weekends, and holidays as needed Requires medium physical work, including repetitive motions and occasional lifting of objects up to 50 pounds Must be available to work full-time hours (35 to 40 hours per week) Environmental Conditions Occasional work in small or enclosed spaces Regular cleaning and maintenance of various areas of the facility, including sales floor, bathrooms, and staff break areas Tasks may include dusting, sweeping, mopping, and wiping down counters, doors, and windows Exposure to cleaning products and standard retail environmental conditions Benefits Health Benefits (Company Contribution) Paid Sick Leave 401k Program Monthly snack allowance for the team Employee Discount Monthly Sample Bag Incentives Holiday pay Equal Employment Opportunity Policy WELLGREENS
is committed to providing equal employment opportunities to all employees and applicants for employment. We prohibit discrimination and harassment of any kind based on race, color, religion (including religious dress and grooming practices), national origin, ancestry, citizenship status, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, marital status, registered domestic partner status, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age (40 and over), military or veteran status, protected medical leaves, political affiliation or opinion, or any other characteristic protected under federal, state, or local law. This policy applies to all employment practices at WELLGREENS, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, training, and other terms and conditions of employment. WELLGREENS
complies with all federal and California laws regarding individuals with disabilities. We will provide reasonable accommodations to qualified applicants and employees with disabilities unless doing so would cause undue hardship. If you need accommodation to participate in the application process, to perform essential job functions, or to receive other employment benefits, please contact our Human Resources department. Our Commitment to Diversity, Equity, and Inclusion At WELLGREENS, we believe that diversity, equity, and inclusion make us stronger as a company and as a community. We are committed to building a team that reflects the diversity of California and the customers we serve. We welcome candidates from all backgrounds and experiences. We strive to foster an inclusive, respectful workplace where everyone can thrive and contribute their best work. We are dedicated to creating equal opportunities for all employees and applicants and actively promote an environment of belonging, growth, and respect. Job Type:
Full-time Pay:
$17.00 per hour Benefits:
401(k) Dental insurance Employee discount Health insurance Vision insurance Work Location:
In person
