Full Time Budtender

Full Time Budtender High Seas - 1.5 Costa Mesa, CA Job Details Full-time $17 - $20 an hour 1 hour ago Benefits Employee discount Qualifications Customer communication Retail store product knowledge Full Job Description

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High Seas Are you a driven closer who lives for the rush of a busy floor, crushing sales targets, and turning first-time visitors into loyal regulars? We're on the hunt for high-octane, team-oriented Budtenders who excel in fast-paced environment, love building quick connections, and get fired up about pushing cart averages, upselling, and hitting (then smashing) goals. If you're passionate about cannabis, obsessed with results, and ready to be part of a winning crew in a high-energy dispensary, this is your spot!

Key Responsibilities:

Maintain a balanced till by accurately handling cash, debit, and other transactions while adhering to all compliance and security protocols. Suggest and curate the best products and sales recommendations tailored to individual customer needs and preferences. Drive sales growth by pushing the cart average up through effective upselling and cross-selling techniques. Demonstrate in-depth knowledge of all products in the store, including strains, edibles, concentrates, and accessories, to provide informed guidance to customers. Keep the sales floor clean and well-stocked, ensuring displays are appealing and organized at all times. Maintain a clean and sanitary workspace, including counters, tools, and equipment, in compliance with health and safety standards. Build strong rapport with customers through friendly, engaging interactions to foster loyalty and repeat business. Promote and sell memberships, loyalty programs, and rewards sign-ups to enhance customer retention and value. Identify and create opportunities for cross-selling and upselling complementary products to maximize each transaction.

Qualifications:

Previous experience in retail, customer service, or the cannabis industry preferred (budtender experience is a plus). Strong knowledge of cannabis products, effects, and consumption methods; must be able to pass a product knowledge assessment. Excellent communication and interpersonal skills with a customer-first mindset. Ability to multitask in a fast-paced environment while maintaining attention to detail. Must be 21 years of age or older and able to pass a background check. Familiarity with POS systems and basic math skills for handling transactions. Commitment to maintaining a professional, compliant, and positive work environment.

Performance Expectations & KPIs:

We hold our Budtenders accountable to clear, achievable metrics that support individual success, team performance, and store goals. You will be evaluated on the following: Completion of the end-of-shift checklist daily to ensure smooth handoffs and operational readiness. 100% drop accuracy (perfect compliance with cash handling and deposit procedures). Successful completion of the Goal card system: Achieve at least the bare minimum required tasks (e.g., specific daily/weekly activities) out of the total X tasks on the card to qualify for incentives or recognition. Secure at least 4 customer reviews per week to help build our online reputation and gather feedback. Onboard 1 Hash Club Membership per week to help build our Hash Club. Consistently demonstrate adequate performance during secret shopper evaluations (focusing on customer service, product knowledge, and sales techniques). Full accountability for the cleanliness and organization of the sales floor throughout and at the end of shifts. 100% accuracy with scheduled breaks and lunches (timely and fully compliant with labor standards). Meet and exceed personal and team sales goals, including average transaction value, units per transaction, and overall revenue targets.

What We Offer:

Competitive hourly wage plus tips, and performance-based incentives tied to KPIs. Employee discounts on products. Opportunities for growth and training in the cannabis industry. A supportive team environment focused on education and customer satisfaction.

MUST CLICK THIS LINK TO COMPLETE APPLICATION

High Seas