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Position Position Join Our Quest for Excellence At Loro Piana, our culture is defined by our people, fostering togetherness, trust, and an unwavering ambition for quality and innovation. For over a century, we have quietly set benchmarks, valuing heritage while evolving our unique savoir-faire. We empower entrepreneurial spirit, encourage agile leadership, and collectively strive for exceptional results, recognising and celebrating every individual's talent. General Purpose of the

Position:

We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives. Job responsibilities Key Responsibilities Exceed personal sales goals and ensure continuous growth in a team setting while upholding Loro Piana standards. Develop and incorporate comprehensive product knowledge to facilitate the sales process. Collaborate with fellow team members to ensure a seamless shopping experience for our clients and contribute to the overall success of the store. Cultivate and maintain strong relationships with clients by following up on purchases and providing after-sales support. Collect and update client information to enhance future interactions and tailor services to individual preferences. Actively engage with clients to promote products, provide personalized assistance, and drive sales growth. Oversee maintenance of store displays to ensure alignment with visual merchandising guidelines. Collaborate with store leadership to execute action plans aimed at enhancing sales performance. Identify key opportunities for optimizing sales growth and operational efficiencies. Profile Skills and Abilities Required 2+ years of sales or sales support experience, preferably in a luxury retail environment. Proficient in Microsoft Office, SAP, and other digital tools. Excellent attention to detail, customer service, and teamwork skills. General knowledge of sales, operations, and inventory. Ability to lift and move up to 40 pounds. Additional information What we offer At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including healthcare, fertility support, adoption and surrogacy, tuition reimbursement and mental health support. EEO Statement We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable. Compensation Loro Piana uses the published salary range as a guideline to provide our employees with market-competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance, and tenure.

Salary:

USD $25.00 to $28.00 While the published salary range is a good faith reflection of the targeted salary level for the position, Loro Piana reserves the right to pay outside of the published salary range of $25.00 to $28.00 USD per hour.