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PUDO Attendant

Job

Ryzen Solutions

Foster City, CA (In Person)

$46,800 Salary, Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/19/2026

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Job Description

Job Summary As a PUDO Attendant, you will serve as the real-time, in-person human point of contact for the Employee Riders at designated areas. This includes providing badge authentication, hailing vehicles, performing light crowd control, and assisting the rider on next steps in the event of a service disruption or emergency. Beyond expertise in customer service execution, this role requires exceptional empathy, patience, and a relationship-oriented mindset.
Responsibilities include:
Uphold a safety-centric, inclusive, and open-communication culture
Passenger Assistance:
Greet passengers and provide them with a warm and welcoming experience Authenticate riders via badge scanners Hail company vehicles back and forth between locations Communicate with cross-ops partners via vehicle slack threads Light crowd control Service status communications Willingness to work flexible shift hours and locations Requirements 2 years of experience in customer service, retail, or another customer-facing role Customer-focused with a strong commitment to providing a positive experience Schedules may change based on business needs Physical Requirements Ability to stand, walk, and be on your feet for extended periods outside Ability to lift and carry moderate loads Preferred Skills Experience in high-stress situations, including knowledge of de-escalation techniques Pay range is 20 to 25/hr