Requisition ID:

937963 Store #: 00P812 CROSSCREEK RANCH

Position:

Full-TimeTotal Rewards:

Benefits/Incentive Information\nTimeless style, authenticity and freedom of expression are the core values of Ray-Ban, a leader in sun and prescription eyewear for generations. From its debut in 1937 with the now-iconic Aviator model created for the American Air Force to today, Ray-Ban has maintained a unique cultural relevance and has become a symbol of cool, worn by celebrities and public figures all around the world. A career in retail with Ray-Ban gives you exposure to an innovative and iconic brand, plus the backing of the global leader in eyewear & eyecare.\nRay-Ban is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

JOB DESCRIPTION

\nGENERAL

FUNCTION

The Retail Sales Associate will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets. As an associate, you will be expected to possess an in-depth knowledge of our products, including the latest trends and styles, and provide personalized recommendations to our clientele.

MAJOR DUTIES AND RESPONSIBILITIES

Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.\nStay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.\nDisplays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.\nBuild and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.\nConsistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.\nAssist with minor adjustments and repairs.\nMaintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.\nProvides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.\nUnderstands and adheres to all brand policies and procedures.\nPerform other miscellaneous duties as assigned by management.

BASIC QUALIFICATIONS

High school diploma or equivalent.\n2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.\nExcellent communication and interpersonal skills, with the ability to build strong relationships with clients.\nMust be punctual and reliable. Timeliness and dependability are essential.\nAbility to work flexible hours, including evenings, weekends, and holidays.\nStrong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.\nDemonstrated ability to achieve sales targets and exceed customer expectations.\nA team-player who is collaborative with others, is adaptable, supportive, respectful and open to feedback.\nIs a natural problem-solver and analytical thinker, possesses the ability to identify issues, evaluate solutions and implement effective strategies to overcome challenges. Navigates through workload pressure with ease.\nAbility to stand for extended periods and lift up to 25 pounds.

PREFERRED QUALIFICATIONS

Experience operating a POS system.\nLuxury sales or eyewear industry experience.\n

Pay Range:

17.55 - 26.32 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. 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