Retail Team Member:

Part-Time/Seasonal Location:

Coachella Duty Free - PSP - Palm Springs International Airport (CA)

Pay Rate:

$17.90/hr

Expected Duration of Employment:

early-mid September-mid-May, with potential to transition to year-round employment Join Coachella Duty Free, where we create one-of-a-kind shopping experiences for international and domestic travelers. As a Retail Team Member, you'll be the face of our store; greeting guests, driving sales, and ensuring a clean, organized environment. You'll also support operations behind the scenes, from drawer counts to gate deliveries, with a flexible, team-first mindset. Your Responsibilities Deliver exceptional customer service - treat every traveler with warmth, energy, and professionalism. Recommend products, share your knowledge, and create memorable shopping experiences that drive sales. Accurately process sales and handle cash transactions. Complete opening and closing duties, including daily reporting and closing emails. Keep the store clean, organized, fully stocked, and visually appealing. Follow all company procedures, safety standards, and asset protection policies. What Makes You a Great Fit 1-3 years of experience in retail, hospitality, or other customer service. Strong communication skills with a passion for sales and customer engagement. Eager to learn about duty-free products and processes, including tobacco, spirits, and fragrances. Reliable, adaptable, and team-oriented, with the initiative to take ownership, work autonomously, and act without constant supervision. Calm, confident, and able to deliver excellent service in a fast-paced, high-volume airport environment. Compensation & Perks Starting at $17.90/hour, plus performance-based bonuses Eligibility for 401(k) benefits 30% employee discount on duty-paid merchandise Discounts with select airport food and beverage partners Free parking during scheduled shifts. Work Environment & Schedule Hiring multiple positions for part-time, 10-25 hours per week. Seasonal, from mid-September through to mid-May. Potential to transition to year-round employment based on performance and business needs. Shifts are scheduled between 8:00 AM and 8:00 PM, seven days a week. Availability to work weekends, holidays, and peak travel periods, including major local events such as Coachella and Stagecoach is required. Requirements High school diploma or equivalent (preferred) Proficiency in Microsoft 365 or Google Suite (preferred) Pass a 10-year federal background check (required) Submit 3 forms of necessary ID documents (State ID, birth certificate or passport, I-551, EAD etc) (required) Physical Requirements Ability to stand and walk for up to 6 hours per shift Ability to lift and move up to 50lbs Comfortable bending, reaching, and restocking merchandise throughout the day

Pay:

From $17.90 per hour

Benefits:

401(k) Employee discount

License/Certification:

3 different forms of State and/or Federal IDs (Required) Ability to

Commute:

Palm Springs, CA (Required)

Work Location:

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