Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
SSD Store Support Associate(Customer Service)
MARUKAI CORPORATION - 2.8
Yorba Linda, CA Job Details Part-time From $16.90 an hour 4 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Vision insurance Employee discount Paid sick time Qualifications Compactors Waste management baler Baler operation Ladder use Dollies Retail math Pallet jack Scissor lift Material handling equipment operation Full Job Description
ESSENTIAL DUTIES
in Customer Service Department (Retail Associates) (responsibilities include, but are not limited to) Providing premier customer service, including greeting them and responding to questions to all customers and staff Responds quickly and in a friendly manner to customer inquiries and complaints Engaging in suggestive selling and other sales techniques Ability to bag merchandise Assists in returning shopping carts and baskets to designated areas Reports all irregular issues and problems to the Store Manager for solutions Exceeds Customer Service Department's sales goals assigned through the efficient execution of Company policies and procedures Opens & closes assigned cash registers Counts opening and closing cash and other transactions for assigned register Scans purchased merchandise Checks customers' coupons for expiration dates and validity Checks IDs for tobacco and alcohol transactions Processes purchases quickly and efficiently Process returns utilizing the Company's return policy procedures Conducts transactions professionally Works various shifts, days or nights as assigned by Store Manager in accordance with the Company's business needs Organizes and stocks Customer Service display areas accordingly to store's layouts, planograms and standards Setting up and maintaining the condition of the Customer Service section according to company standards Proactively supports any promotional activity within the store and contributes to an effective working environment Ensures that all Customer Service products are in its rightful place
Customer Service:
Providing premier customer service, including greeting them and responding to questions Engaging in suggestive selling and other sales techniques Meets or exceeds Department's sales goals assigned through the efficient execution of Company policies and procedures Maintains cleanliness in and out of the store Ensures a safe and clean work environment
Cross Training:
Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities. Store Support Associate (Customer Service Department) Marukai Markets dba
TOKYO CENTRAL
is one of the fastest-growing chain of retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with a variety of products that you won't find in a typical grocery store environment. Fresh, seasonal, and variety of foods are our passion! We're immediately hiring associates for our Customer Service department. Experienced Retail Associates, Cashiers, and Grocery Clerks are Needed! This is a summary of some key duties and physical requirements and is not intended to be a complete job description. Benefits/Perks Employee Discounts (tax deductible) Paid Sick Leave May qualify for benefits - Including medical, dental, vision, with employer contributions etc. Supplemental Insurance available for Life and Disability Insurance 401 K with employer contributions (after one year)
ESSENTIAL DUTIES
in Customer Service Department (Retail Associates) (responsibilities include, but are not limited to) Providing premier customer service, including greeting them and responding to questions to all customers and staff Responds quickly and in a friendly manner to customer inquiries and complaints Engaging in suggestive selling and other sales techniques Ability to bag merchandise Assists in returning shopping carts and baskets to designated areas Reports all irregular issues and problems to the Store Manager for solutions Exceeds Customer Service Department's sales goals assigned through the efficient execution of Company policies and procedures Opens & closes assigned cash registers Counts opening and closing cash and other transactions for assigned register Scans merchandise purchased Checks customers' coupons and applies to purchases Checks coupons for expiration dates and validity Checks IDs for tobacco and alcohol transactions Processes purchases quickly and efficiently Process returns and credits customers utilizing the Company's return policy procedures Conducts transactions professionally Works various shifts, days or nights as assigned by Store Manager in accordance with the Company's business needs Organizes and stocks Customer Service display areas per store's layouts, planograms and standards Setting up and maintaining the condition of the Customer Service Section according to company standards Proactively supports any promotional activity within the store and contributes to an effective working environment Ensures that all Customer Service products are in its right place, so employees and shoppers can find what they need quickly and easily Complete a CA state Clerk's Affidavit, ABC Responsible Beverage Service (RBS) certification, etc.
Customer Service:
Providing premier customer service, including greeting them and responding to questions Engaging in suggestive selling and other sales techniques Meets or exceeds Department's sales goals assigned through the efficient execution of Company policies and procedures Maintains cleanliness of work area, storage area, and selling floor Ensures a safe and clean work environment
Cross Training:
Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.
QUALIFICATIONS
High School Diploma or GED equivalent preferred Must be 18 years or older to scan alcohol and tobacco, to use sharp knives, use ladders, scaffolds or their substitutes, substitutes above 6 feet in height, and to operate or assist in operating power-driven machinery or equipment, etc. Must be able to use job related equipment such as a stepping ladder and dollies No experience required, but a minimum of 1-2 years of work experience in a similar work environment is preferred Previous experience as a Retail Associate, Cashier, or Grocery Clerk is preferred Must be able to lift up to 20 pounds without aid
REQUIREMENTS
Able to deliver friendly, courteous, prompt customer service Able to read, write, and do simple math problems Able to interpret, understand and follow instructions Ability to effectively communicate and respond to questions from the general public and management Ability to interact with all levels of management Must be able to operate pallet jack, scissor lift, baler, compactor and scrub machine Possess a food handling license or the ability to acquire one Other job related tasks as instructed by supervisors Marukai is an Equal Opportunity Employer and participates in E Verify. Marukai is very aware of the
COVID-19
pandemic and practices the highest and safest levels of precautions to keep associates safe with sanitizing practices, social distancing, personal protective equipment, and safety screening in adherence with the Health Department, CDC, State, Local, and Federal laws. All Candidates must be able to work evening shifts, weekdays, weekends, and holidays.
