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Job Description
Lead Spa Coordinator & Guest Experience Specialist Shine Intuitive Beauty | Edwards, Colorado At Shine Intuitive Beauty, we offer results-driven skincare in a warm, elevated, and highly personalized environment. Our space blends intention, clinical expertise, and exceptional client care, where every detail matters. We are seeking a Spa Coordinator who can confidently manage the flow of a busy treatment environment while helping create a seamless and welcoming experience for every client who walks through our doors. This is an exciting opportunity for someone who enjoys staying engaged, taking initiative, and contributing to the overall success of a growing practice. We are looking for an individual who is proactive, detail-oriented, highly organized, and capable of anticipating needs while supporting a high-performing team.
ABOUT THE ROLE
The Spa Coordinator is often the first and last impression of our practice. This role is equal parts guest experience, organization, communication, and operational support. The ideal candidate is warm, polished, and professional, while also being highly observant, resourceful, and able to take initiative. They enjoy staying busy, take pride in keeping things running smoothly, and understand that exceptional client experiences are created through thoughtful attention to detail. This position requires someone who can confidently manage multiple responsibilities, adapt quickly, and work both independently and collaboratively in a fast-paced environment.
WHO WE'RE LOOKING FOR
This role is ideal for someone who: Thrives in a fast-paced, high-standard environment Is naturally proactive and anticipates needs before being asked Learns quickly and takes direction well Can work independently while remaining collaborative and supportive Communicates clearly, professionally, and confidently Remains calm and solution-oriented under pressure Takes pride in creating exceptional client experiences Is reliable, punctual, and accountable Notices the small details that help a business run smoothly Enjoys being part of a team and contributing wherever needed Is seeking a stable, long-term opportunity rather than a temporary position
KEY RESPONSIBILITIES
Client check-in and check-out with warmth and professionalism Maintaining daily spa flow, timing, room turnover, and provider support Cleaning, laundry, restocking, and overall spa upkeep Supporting retail recommendations and product sales Managing bookings, confirmations, and client communications Assisting with marketing, social media, and administrative projects Helping ensure every client receives a seamless, elevated experience
REQUIREMENTS
Previous experience in a spa, medical office, hospitality, concierge, administrative, or client service role required Experience managing schedules, client communications, appointments, or office operations strongly preferred Strong organizational and time-management skills Comfortable managing multiple priorities simultaneously Professional appearance and communication skills Strong attention to detail and ability to follow through Ability to work independently, take initiative, and adapt quickly Reliable personal transportation required Interest in skincare, aesthetics, wellness, or hospitality is a plus
COMPENSATION & BENEFITS
$22-$25 per hour (W-2), depending on experience 10% commission on walk-in retail sales Employee discounts on products and services Flexible scheduling and time off with advance notice and team coordination Ongoing education and training opportunities Opportunity for growth within an established and growing practice Supportive, team-oriented work environment We believe in creating sustainable careers by investing in our team through education, mentorship, flexibility, and long-term growth opportunities.
IMPORTANT NOTES
We operate at a high standard and are looking for someone who is ready to step into responsibility, learn quickly, and contribute meaningfully to the team. All new hires participate in a structured training and trial period to ensure a strong mutual fit. We are seeking a long-term team member who is based in Eagle County or willing to relocate prior to starting employment. We are not currently considering internship, externship, or esthetician-in-training applicants for this position.
HOW TO APPLY
If this opportunity feels aligned with your skills and career goals, we'd love to hear from you. Please email the following materials to info@shineintuitivebeauty.com : Resume A brief introduction telling us about yourself A short note describing why this role feels like a good fit and a time you successfully handled a fast-paced or high-pressure situation While applications may be submitted through Indeed, candidates who follow the application instructions and email their materials directly will be given priority consideration. Qualified candidates will participate in a structured interview and working interview as part of the hiring process. We look forward to learning more about you!
Pay:
$22.00 - $25.00 per hour
Benefits:
401(k) Employee discount People with a criminal record are encouraged to apply
Experience:
concierge or hospitality: 2 years (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to
