Sales Support Associate

Hiring for a Sales Representative in New Britain! Job Description The Sales Representative will be responsible for providing exceptional service to consumables customers from inquiry to order delivery. The main objective is to reactivate former clients and bring lost customers back to regular buying patterns through outbound calls, emails, and cold calls. This role involves handling over 4,000 products, requiring a customer-oriented mindset and a focus on organizational expansion. Responsibilities Respond to customer inquiries promptly and accurately. Perform inventory lookup and manage quote/order processing. Handle material pricing and logistics. Maintain accurate customer information and transaction documentation. Reactivate lost customers and reestablish regular buying patterns. Make outbound calls and send emails to former clients. Provide excellent customer service and build strong customer relations. Essential Skills Sales and customer service experience. Inside sales or telesales experience, including cold calling. Strong verbal communication and customer relations skills. Proficiency with Microsoft Office and SAP. Basic PC/keyboard skills. Ability to perform simple arithmetic and routine administrative paperwork. Capability to maintain quality and safety standards. Additional Skills & Qualifications Experience with inventory lookup, quote/order processing, and material pricing. Ability to maintain regular contact and update databases. Knowledge of postal/commercial shipping methods preferred. Calm under pressure and able to handle multiple tasks. Good judgment and rational decision-making skills. Work Environment The position is based in an office and warehouse facility located in New Britain, CT. The work schedule is Monday to Friday, from 8:00 AM to 4:30 PM. The environment boasts a supportive team culture and provides the opportunity to work with a leading consumables provider handling over 4,000 products. If converted to full-time, there are bonus and commission options available. Job Type & Location This is a Contract to Hire position based out of New Britain, CT. Pay and Benefits The pay range for this position is $31.25 - $31.25/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Britain,CT.

Application Deadline This position is anticipated to close on Apr 22, 2026. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through: Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people Actalent is an equal opportunity employer. About Actalent Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day. Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.