Education:

Requires a High School Diploma or General Education Degree (GED). Prefer additional college coursework or Associate's Degree in agriculture, plant science, animal science, or a related field.

Experience:

Requires a minimum of one (1) year of work experience in a retail sales environment providing high quality customer service. Prefer experience in agriculture, livestock / pet care, horticulture, or related industry. Previous Southern States work experience a plus.

Requirements -- complexity of requirements increases with grade levelAble to consistently demonstrate customer-focused interpersonal skills, communicate in a positive and professional manner and resolve customer concerns effectivelyEffective knowledge of specialized area(s) including equine, livestock, pet, home, farm, and/or lawn & garden.

Able to learn and consistently demonstrate knowledge of facility guidelines and standard operating proceduresAble to learn and effectively apply knowledge of a wide variety of merchandise in order to correctly answer customer questions or varying complexity and make recommendationsAble to add, subtract, multiply, divide and calculate percentages using whole numbers, common fractions and decimalsAttention to detailAble to speak, read, write the English language in a proficient mannerAble to work extended hours to meet business demandsWork EnvironmentPrimarily performs essential job functions indoors in a climate controlled environment. Occasionally works outdoors and in the warehouse which is not climate controlled. May not be protected from weather conditions.

May be exposed to hazards including:

Drafts, temperature changes and wet floors due to facility doors opening during adverse weather and the merchandising and care of plant materialMerchandise, supplies and tools with sharp edges or containing hazardous materialsDust, odors, fumes and hazardous chemicals associated with sales and storage of dry and liquid fertilizers, crop protectants and other agricultural, residential, animal care and home care productsMoving mechanical parts and vehicles, vibrations and electric currentNoise levels where hearing protection is optional per PPE PlanSchedule requirements will vary based on location. Extended hours and/or alternate work schedules may be required. Ability to report to work on time and in adverse weather conditions is required.

Physical Activities & Requirements Continuously bend and stoop; manual dexterity (fingers andhands) and utilize repetitive hand motion with merchandise and tools; reach with arms and hands for extended periods; stand and walk for extended periods, at times may be on concrete or uneven surfaces; utilize eye/hand coordination; twist back and neck. Pull, push, lift, carry up to 50 pounds.

Frequently climb, crouch, stack, and sweep. Pull, push, lift, carry 50-80 pounds, may be assisted.

Occasionally balance, kneel and shovel. Pull, push, lift, carry 80-100 pounds, may be assisted.

Must be able to speak to co-workers and customers regarding operations and safety. Must be able to hear customer service phone calls, hand held radio, equipment and vehicle sounds. Specific vision abilities required by this position include: close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Tools & Equipment Hand held scanner, telephone, hand held radio, computer, printer, scanner, copier, fax machine, writing instrument, reports, logs, spreadsheets, merchandising diagrams and other tools and equipment as determined by specific location (such as point of sale terminal).Southern States Cooperative is an Equal Opportunity Employer and does not discriminate against individuals based on their race, color, religion or belief, national or ethnic origin, sex (including pregnancy), age, disability, sexual orientation, gender identity, veteran status, family medical history or genetic information, or any other status protected by federal, state or local laws or regulations. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, functions and skills required for this job. 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Retail Sales & Merchandising Associate - Lawn & Garden/Animal Nutrition