Essential Functions:

Create an Exceptional Customer ExperienceDeliver warm, confident, and personalized service at every stage of the visitGuide customers through eyewear selection, final fitting, and product educationEnsure customers leave feeling confident in both their eyewear and their experienceSupport Clinical & In Store FlowAssist with patient flow and pre exam screenings to support OptometristsHelp ensure smooth transitions between exam, finish, and pickup momentsServe as a calm, knowledgeable presence throughout the customer journeyOwn Finish & Quality ExcellencePerform finishing work including final adjustments, inspections and quality checksEnsure all eyewear meets Eyeglass World standards for fit, function, and presentationPrepare orders for pickup and deliver polished, brand aligned handoffOperate with Precision & CareSupport order entry, tracking, and timely completionMaintain organized, clean, and efficient finish and retail areasIdentify and resolve quality or service issues proactivelyBring the Brand to LifeModel Eyeglass World service standards, tone, and behaviors in every interactionUphold visual, experiential, and operational brand standards in the storePartner with the store team to deliver a consistent and elevated experienceIn some locations, state laws require certain responsibilities to be performed by individuals with specific licenses or credentials. Job duties and work practices may vary to meet these requirements. QualificationsEducationHigh School Diploma or equivalent (Required)Work Experience1+ year experience in optical, retail, sales, or customer service (Required)Additional SkillsStrong multitasking, time management and organizational skills (Required)Clear communication and the ability to educate customers effectively (Required)Ability to prioritize customer satisfaction at every interaction (Required0Support store team in shared goals (Required)Bilingual abilities (Preferred)Additional InformationAt National Vision, we reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

401k retirement savings with company match and stock purchase plan\n
Paid sick time
Parental leave
Employee eyewear discount
College scholarship program Focus on professional growth and long-term career fulfillment:
Training programs available
Access to educational courses
Emphasis on internal promotions and career advancement.

At National Vision, you'll enjoy more than just a job - you'll have the chance to thrive in a rewarding career, surrounded by a supportive team and endless opportunities for growth. Join us today and see your future clearly! We are an equal opportunity employer. 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