A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
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ABOUT THE JOB JOB DESCRIPTION
Sales Associate - SweatHouz Infrared Sauna Studio Are you passionate about health and wellness as well as playing an integral part in growing a brand? SweatHouz Infrared Sauna Studio is expanding rapidly, and we're looking for a passionate, service-oriented Sales Associate to join team.
ABOUT US SWTHZ
(https://swthz.com) is the fastest growing multi-unit brand in wellness, with 60+ open locations and over 400 licenses sold. SWTHZ is the leading luxury boutique contrast therapy studio focused on accelerating the adoption of deliberate exposure to heat and cold through private suites featuring infrared sauna, cold plunge, and vitamin C showers. With explosive growth and international expansion approaching, SWTHZ is redefining wellness—and we're building a team of driven individuals who are excited to grow with us.
ABOUT YOU
You're energetic, detail-oriented, and passionate about health and wellness. You bring 2+ years of customer-facing or sales experience, with at least 1 year in hospitality, fitness, or a wellness-focused environment. You thrive in a team environment, love connecting with people, and enjoy helping others reach their goals. You're dependable, proactive, and excited to be part of a dynamic, high-growth brand.
ESSENTIAL DUTIES & RESPONSIBILITIES
Communicate and represent the SweatHouz brand with professionalism and enthusiasm Deliver an exceptional experience for all guests and members, from the moment they walk in the door Drive membership and package sales through excellent customer service and education Handle phone inquiries, appointment bookings, and follow-ups using MindBody (or similar platform) Support front desk operations including check-ins, payment processing, and client care Maintain a clean, welcoming studio space, including sauna suite turnover and laundry between sessions studio opening and closing procedures as needed Stay up to date on all product knowledge, membership options, and studio promotions Support studio events, community partnerships, and guest retention efforts
QUALIFICATIONS AND SKILLS
2+ years of customer service or sales experience 1+ year in hospitality, wellness, or fitness preferred Strong communication and interpersonal skills Passion for wellness and helping others feel their best Comfortable working in a fast-paced, customer-facing environment Experience with MindBody or similar POS/CRM system is a plus AED/Adult CPR Certification required (or willingness to obtain) Ability to work flexible hours, including evenings and weekends
BENEFITS
Paid training Medical/Dental/Vision (for full-time employees) Free unlimited SweatHouz membership Supportive, team-oriented atmosphere Opportunities for internal growth with a fast-expanding brand
Hours:
Vary based on studio needs; weekends and evenings required
