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Customer Service Associate for Museum Store
Job
Foxfire Museum
Mountain City, GA (In Person)
$24,960 Salary, Part-Time
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Job Description
We are looking for a Museum Store Associate to work approximately 14 hours per week for a position during the weekends. Typical hours worked will be from 8:30 a.m. to 4:30 p.m. on Saturdays and 11:30 a.m. to ~5:30 p.m. on Sundays. Candidate will provide excellent customer service and will have strong communication skills to make customers feel welcome in our Museum and store. Simple computer proficiency is required. This position is ideal for someone interested in a weekend position and able to work additional hours as needed for events, holidays, and to cover for other staff absences. You will help identify visitor's needs, present and answer questions about our merchandise and promote the gift shop, museum, and events. A friendly, positive attitude and a desire to promote Appalachia is what we are looking for. Ultimately, you will ensure that visitors leave Foxfire wanting to return and invite others and you will also contribute to the museum's profitability. Successful passage of a background check and a clean record is a requirement. Responsibilities Retail Sales Greet and inform visitors Promote events, memberships, and magazine subscriptions Have knowledge of inventory and assess a visitor's needs Opening and closing the museum Answer visitors' questions about the museum, products, and classes offered Cross-sell products Ensure racks are fully stocked and arranged neatly for maximum visual appeal Manage returns of merchandise Coordinate with the Museum Store Manager and other staff as needed on projects and events Inform visitors about tours, classes and our newsletter Provide visitor feedback to the Museum Store Manager Stay up-to-date with new products/events Keep gift shop, bathrooms and office clean and tidy Skills Dependability, trustworthiness and attention to detail Excellent communication skills Proven work experience in Retail Sales and customer service Understanding of the retail sales process Ability to use retail sales software, basic computer and office skills Knowledge of inventory stocking procedure Foxfire is a non-profit 501 c3 entity.