Print & Shipping Associate (Retail / Customer Service)

Print & Shipping Associate (Retail / Customer Service) PostalAnnex of Eagle | Eagle, ID (Hwy 55 & State St) We are a locally owned PostalAnnex store located at the corner of Highway 55 and State Street in Eagle. We provide shipping services (UPS, FedEx, USPS, DHL), mailbox services, and a growing print business that includes everything from everyday copies to posters, banners, and custom design work. We are looking for someone who is friendly, reliable, and comfortable working in a fast-paced, customer-facing environment. This role is a mix of retail service, light technical work, and hands-on production. Responsibilities Assist customers with shipping through UPS, FedEx, USPS, and DHL Manage mailbox customers and front counter transactions Perform copy, print, laminating, and binding services Support print jobs including basic file setup and troubleshooting Operate digital print equipment and assist with expanding wide-format services Maintain a clean, organized, and professional store environment Learn and support additional services as the business grows Preferred Experience Experience at The UPS Store, PostNet, FedEx Office, Staples, or similar Print shop or sign shop experience Familiarity with Adobe Illustrator, InDesign, or Photoshop Experience with Fiery Command WorkStation, SAi Flexi, or similar RIP software Requirements Strong customer service and communication skills Reliable, detail-oriented, and able to work independently Comfortable learning new systems and processes Able to lift up to 50 lbs and move heavier items with a dolly Willing to work Saturdays Notary Requirement Willingness to become a notary public within 60 days of hire The company will cover costs and assist with the process Notary services provide additional earning opportunities Schedule We are open to either one full-time employee or two part-time employees (20 to 25 hours per week each), depending on the candidate. Compensation and Benefits $17 to $22 per hour depending on experience Commission opportunities for notary services and upselling Paid holidays Paid time off Employee discounts Opportunities for growth as we expand services We are a small business and do not offer health insurance at this time. About Us We are not a big-box store. We know our customers by name and take pride in providing a high level of service. We are actively expanding into production print and specialty services and are looking for someone who wants to grow with the business.

Job Types:

Full-time, Part-time Pay:

$17.00 - $22.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person