Summer Event Attendant - Stroh Center

Summer Event Attendant - Stroh Center Bowling Green State University, United States 2 days ago

Location:

Campus, ILLINOIS Summary The Stroh Center Summer Event Attendant is responsible for supporting all summer operations, events, and facility needs within the Stroh Center. This positions blends responsibilities from both the Game Attendant and Stroh Center Attendant positions with a focus on event support, customer service, facility setup, cleanup, and teardown and guest services. Career Readiness Competencies Adjust tone and approach based on audience (e.g., peers vs. supervisors). Analyze problems and propose practical solutions. Contribute to a welcoming, courteous environment for everyone you interact with. Take ownership of assigned responsibilities and follow through. Support others by offering assistance when your workload allows. Essential Functions Provide customer service to all guests, fans, patrons and participants Monitor guests' activity to enforce rules and safety protocols Assist guests with directions, seating, and general venue information Respond to all guests concerns, incidents, or complaints in a timely and professional manner Support access control and restricted area monitoring as needed Provide guests with directions or other venue information Assist with building conversions - daily and for special events Assist with event flow, crowd management, and safety procedures Support emergencies respond protocols when necessary Attend all required meetings and trainings Follow all Stroh Center and Athletics Department policies and procedures Assist full-time staff with operational needs across the facility Maintain consistent communication via scheduling platforms such as Microsoft Teams Other duties as assigned Minimum Qualifications Ability to work during the summer months (including days, evenings, and weekends) Ability to work primarily at the Stroh Center Strong interpersonal and communication skills Previous customer service or event experience preferred Ability to stand for extended periods and life up to 50lbs with reasonable accommodation. Ability to work in various indoor/outdoor conditions Bowling Green State University is an equal opportunity employer. The University is committed to maintaining an employment and educational environment that is free from unlawful discrimination, harassment, and retaliation. The University prohibits discrimination and harassment on the basis of protected class: age (40 years of age or older), ancestry, color, disability, ethnicity, familial status, gender, gender identity and expression, genetic information, HIV/AIDS status, marital status, military status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation, protected veteran status, or any other legally protected characteristic. EEOC Know Your Rights OCRC Know Your Rights In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to for a position with Bowling Green State University, please call 419-372-8421 or email ohrbgsu . BGSU is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. A list of acceptable documents can be seen here: uscis.gov/i-9-central/form-i-9-acceptable-documents