Automotive Parts Counter Sales Associate

Job Summary Join our dynamic team as an Automotive Parts Counter Sales Associate, where your enthusiasm and automotive knowledge will drive customer satisfaction and sales success. In this energetic role, you will serve as the vital link between customers and the parts they need to keep their vehicles running smoothly. Your expertise in automotive diagnostics, vehicle maintenance, and repair will empower you to provide expert advice, recommend solutions, and foster long-term customer relationships. This position offers a fast-paced environment where organizational skills, multilingual communication abilities, and a passion for automotive service come together to create an engaging and rewarding experience. Duties Greet customers warmly and assess their automotive parts needs with enthusiasm and professionalism Provide detailed product information, including specifications and compatibility, to assist customers in making informed decisions Utilize POS (Point of Sale) systems for accurate sales processing, cash handling, and order fulfillment Manage inventory control by stocking shelves, conducting inventory management tasks, and ensuring proper organization using tools like CMMS (Computerized Maintenance Management System) Assist with vehicle diagnostics and maintenance recommendations based on customer descriptions or vehicle issues Negotiate prices and terms with customers to ensure mutual satisfaction while meeting sales targets Maintain excellent phone etiquette when handling inquiries, placing orders, or providing technical support Support dealership or retail sales initiatives through marketing efforts and upselling techniques Collaborate with team members to ensure efficient stock management, order fulfillment, and overall store organization Uphold safety standards by adhering to maintenance protocols and ensuring the cleanliness of the work area Qualifications Proven experience in automotive repair, automotive service, or dealership environments is highly preferred Strong knowledge of automotive diagnostics, vehicle maintenance, and repair processes Excellent communication skills; bilingual or multilingual abilities are a plus for serving diverse customer bases Familiarity with inventory management systems, POS software, Microsoft Excel, and retail math principles Demonstrated organizational skills with attention to detail in stocking, inventory control, and order fulfillment Ability to negotiate effectively while maintaining positive customer relationships Experience with CMMS or similar maintenance management tools is advantageous Strong math skills necessary for retail math calculations and cash handling procedures Exceptional customer service skills combined with phone etiquette proficiency Valid driver's license preferred; dealership experience is a plus but not mandatory Embark on a career where your automotive expertise fuels your passion for service! We're committed to supporting your growth through ongoing training opportunities in sales management, marketing strategies, and technical skills development. Join us to be part of a vibrant team dedicated to excellence in automotive parts sales!

Pay:

From $16.50 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Opportunities for advancement Paid time off Vision insurance

Work Location:

In person