Position:

Full-TimeTotal Rewards:

Benefits/Incentive Information Rosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.\nAs part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.\nRosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

This role supports the practice by ensuring unsurpassed patient experiences when selecting eyewear or other products. This role supports establishing the practice as the premier destination for all vision needs within the community.

MAJOR DUTIES AND RESPONSIBILITIES

Greets all patients with a warm welcome. Shows urgency in providing service to patients and satisfying their needs.\nExplores the needs and priorities of patients and links to practice offerings, including eye exam.\nAttentive to details, asks clarifying questions, and consults with Optician as needed.\nDemonstrates superior product knowledge; accurately describes the features and benefits of all products using the appropriate tools.\nAnticipates problems; explores underlying reasons for issues; strives to develop long-term solutions.\nPossesses the ability to multi-task and demonstrates the ability to prioritize and manage time with competing priorities.\nCustom fits glasses and precisely places prescription in lenses.\nCommits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the patient.\nStrives to achieve exceptional results on goals and competencies.\nOperates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, following operational processes and standards.\nPresents, celebrates and educates at product pick-up.\nTakes pride in the appearance of the practice and shows initiative to keep displays and inventory clean, attractive, and organized. Secures all company assets under one's control.\nInforms management of potential safety opportunities.\nAdhere to attendance and daily time keeping requirements.\nAdhere to all company policies and procedures.\nSell on your feet 80%-100% of the time.\nConsistently maintains proper dress code.\nPerform other duties as assigned by Practice Manager or as business needs.

BASIC QUALIFICATIONS

High School graduate or equivalent\nStrong customer service skills\nStrong basic math skills\nEffective selling skills\nFamiliarity with technology, such as point-of-sale, patient record systems, or other software applications\nEmbraces new technology and change\nStrong communicator and listener

PREFERRED QUALIFICATIONS

Eyecare experience\nSales experience\n

Pay Range:

16.07 - 22.48 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com. We are an Equal Opportunity Employer. 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