Support Associate

Support Associate Hours:

Monday-Friday, 9am-5pmA long-standing Rock Island company is looking for a reliable and energetic Support Associate to join their team. This role is ideal for someone who likes a mix of customer interaction, office tasks, and light physical work throughout the day. If you enjoy staying busy and being cross-trained in several areas, this could be a great fit.

Interested? Call our team at (563) 359‑7535.What You'll DoServe as the first point of contact for walk‑in customersManage incoming calls, especially during peak seasonal periodsProcess payments and enter transactions into internal systemsAssist with organizing paperwork, labeling files, and maintaining recordsReach out to customers with updates, reminders, and scheduling detailsCreate order documentation, including work orders and invoicesHelp tidy and restock products to maintain an orderly workspaceTop Performers in This Role Tend to:

Be proactive and jump in wherever they're neededStay occupied by organizing or cleaning even when it's slowerBuild relationships with returning customersMaintain a positive, focused attitude throughout the dayShow consistent attendance and support the team during busy stretches