Rink Front Desk Manager

SEVEN BRIDGES ICE ARENA - 4.0

Woodridge, IL Job Details Part-time | Full-time $15.50 - $16.25 an hour 22 hours ago Benefits Flexible schedule Qualifications Customer communication Management Phone communication Greeting customers High school diploma or GED Cash register operations POS systems Safety protocol implementation Full Job Description This position is responsible for assisting the Manager in completing the daily tasks designed to ensure and maintain a safe and welcoming environment at Seven Bridges Ice Arena. The job functions will include the following: Completing registration for potential new customers. Take payments using POS. Participate in keeping all facility areas neat, clean, and safe at all times. Offer excellent customer service to all patrons. Greet customers with a smile and respond to their needs in a kind and courteous manner. Handle all phone inquiries in the same kind and courteous manner. Process all cash received accurately. Opening and closing a shift at the appropriate times Taking responsibility for checking that all skaters have paid before getting on the ice. Be flexible with scheduling and available to work weekends.

SKILLS REQUIRED

Must be able to work well in a team environment. Must be able to take the initiative to work productively while on the clock, even after completing all tasks in a timely manner. Must be able to take direction from the Manager and complete all tasks as assigned. Must be able to recognize problems as they arise and bring them to the Manager's attention. Must be able to assume a positive and active role at the rink, even while working under potentially stressful conditions (weather, upset or injured participants, etc.). Must have the ability to be firm with participants when necessary to ensure the safety and well-being of all participants, facilities, and equipment. An ability to interact and communicate well with others is essential. Ability to understand and carry out verbal and/or written instructions efficiently and effectively. Be able to follow safety guidelines and exercise good judgment in all aspects of responsibility.

Job Types:

Part-time, Temporary but possibly

Full Employment Education:

High school or equivalent (Preferred)

Job Types:

Full-time, Part-time Pay:

$15.50 - $16.25 per hour

Benefits:

Flexible schedule

Experience:

Ice Rink:

1 year (Preferred)

Customer Service:

1 year (Preferred)

Management:

1 year (Preferred)

Work Location:

In person