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The UPS Store #5204

Sales Associate

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Sales Associate (General)

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Scorecard

Based on Illinois data

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$31,588 / year median in Illinois

+2% projected growth

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Job Description

About the Role The UPS Store in Woodstock is seeking a motivated, relationship-driven Business Development Sales Associate to help grow our local business customer base. This is a business development and outside sales-focused role . The primary responsibility is to identify, contact, and build relationships with local businesses that can benefit from our shipping, packaging, printing, mailbox, document, notary, and related business services. This position is not primarily a retail-counter or point-of-sale role. The successful candidate will spend most of their time prospecting local businesses, conducting outreach, visiting potential customers, developing leads, following up, and converting qualified prospects into long-term customers. Key Responsibilities Identify and research local businesses that may benefit from The UPS Store's shipping, packaging, printing, mailbox, document, notary, and related business services. Prospect new customers through local business visits, phone calls, email outreach, referrals, networking, and follow-up. Build professional relationships with business owners, office managers, administrators, purchasing contacts, and other decision-makers. Understand each prospect's business needs and recommend relevant, cost-effective solutions. Present The UPS Store's services, pricing options, promotions, and value proposition clearly and professionally. Generate qualified leads and convert prospective businesses into new and recurring customers. Develop, manage, and maintain a consistent sales pipeline. Track outreach activities, meetings, leads, follow-ups, customer conversations, and sales results using spreadsheets, CRM tools, or other approved systems. Meet established outreach, lead-generation, new-customer, and revenue goals. Follow up consistently with prospects and business customers to build trust and increase recurring business. Coordinate with store leadership and operations staff to ensure new business customers receive smooth onboarding and dependable ongoing service. Share customer feedback, local-market insights, and competitive observations with store leadership. Represent The UPS Store professionally at local networking events, chamber events, and community business events when assigned. Provide limited in-store support, training, or customer assistance as needed; however, the primary expectation is local business outreach and revenue generation. Qualifications Previous experience in business development, outside sales, B2B sales, account management, lead generation, customer acquisition, or relationship-based sales is preferred. Comfortable initiating conversations with business owners and decision-makers in person, by phone, and by email. Strong prospecting, cold outreach, lead qualification, follow-up, and relationship-building skills. Self-motivated, dependable, organized, and accountable for meeting goals. Strong verbal and written communication skills. Ability to identify customer needs and recommend practical business solutions. Comfortable tracking sales activity and follow-up tasks through a CRM, spreadsheet, or comparable tool. Valid driver's license and reliable transportation for local business visits required. High school diploma or equivalent required. Experience in shipping, logistics, printing, marketing, retail services, or small-business sales is a plus. Commission Information This position is eligible for commission incentives under the store's commission plan. Commission eligibility, qualifying-new-business requirements, payment timing, and recurring-revenue criteria will be provided in writing to the selected candidate.
Pay:
$15.00 - $17.00 per hour
Benefits:
401(k) Opportunities for advancement
Work Location:
In person

Benefits

  • 401(k) Plans
  • Dental Insurance