A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
Paint & Industrial Sales Associate Strasser hardware Kansas City, KS Job Details Full-time 4 hours ago Qualifications Bilingual Retail customer service procedures Construction sales Pricing Maintaining an organized workspace Multilingual Phone communication Answering guest questions Shelf stocking Retail merchandising procedures Customer engagement Needs-based selling Merchandising display arrangement Retail store product knowledge Construction experience Clean workspace maintenance Suggestive selling Communication skills Entry level Client interaction via phone calls Home improvement store experience
Full Job Description Job Overview:
Strasser Hardware is looking for a motivated, dependable, and customer-focused Sales Associate to join our Paint & Industrial Department. This position works directly with customers on a wide variety of projects and product needs, including paint, drywall supplies, nuts and bolts, fasteners, general hardware, tools, adhesives, sealants, and other industrial and construction-related products. While your primary focus will be the Paint & Industrial Department, you will also be cross-trained in other departments throughout the store. This will allow you to assist customers with a wider range of projects, develop stronger overall hardware knowledge, and provide support in other areas when needed. Important - This Is an Active Sales Floor Position This is not a desk position. This is an active, hands-on sales floor role in a busy hardware store. We are looking for someone who stays engaged throughout the day, confidently approaches and assists customers, supports the team, and takes pride in keeping the department clean, organized, stocked, and ready for customers. The right person for this position should be comfortable being on their feet, moving throughout the department and store, stocking merchandise, helping customers locate products, and taking initiative when something needs to be done. Responsibilities Greet customers and actively assist them in finding the right products for their projects Assist customers with paint, drywall supplies, fasteners, nuts and bolts, general hardware, tools, and industrial products Ask questions to understand what customers are working on and recommend the appropriate products Provide knowledgeable, friendly, and solution-focused customer service Recommend related products and accessories customers may need to complete their project Help customers identify and match different types and sizes of nuts, bolts, screws, anchors, and other fasteners Stock, organize, price, and maintain merchandise throughout the department Keep shelves, displays, aisles, and merchandise clean, organized, and properly stocked Stay engaged on the sales floor and take initiative during slower periods Answer customer questions in person and over the phone Learn new products and continue developing knowledge of hardware, tools, paint, and construction materials Cross-train in other store departments to expand product knowledge and assist customers throughout the store Provide coverage and support in other departments when needed Work closely with other team members to make sure customers receive the help they need Experience & Qualifications Previous hardware store, home improvement, construction, industrial, paint, or related experience is preferred Knowledge of paint, drywall, fasteners, nuts and bolts, tools, or general hardware is a strong plus Strong customer service and communication skills Comfortable approaching customers and starting conversations to determine what they need Willingness to learn multiple departments and a broad range of products Self-motivated and able to recognize what needs to be done without constant direction Ability to work well as part of a team Dependable and comfortable working in a fast-paced retail environment Bilingual or multilingual skills are a plus
About Strasser Hardware:
At Strasser Hardware, we pride ourselves on providing more than just products — we provide solutions. Our knowledgeable staff works with homeowners, contractors, maintenance professionals, and businesses to help them find what they need to get the job done. We believe in developing knowledgeable employees, which is why team members have opportunities to cross-train and learn multiple areas of the store. If you enjoy working with people, learning about hardware and construction products, staying active, and helping customers solve problems, we would like to hear from you.
