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AAFES

Customer Experience Associate - Electronics - Main Store

Entry-Level JobVerifiedNo experience needed

Career Insights for Retail Sales Associate (General)

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What they do

A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.

$31,332 / year median in Kansas

+6% projected growth

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Job Description

As a Customer Experience Associate in Electronics, you know that the right digital device can help make our customer's lives easier. Use your passion for tech to help customers discover new, innovative products and make shopping for electronics fun and informative. As a PowerZone team member, your technology expertise and dedication to the digital world will educate and excite customers on all things electronic. You'll know which gadgets will meet customer's needs and stay up to date on the latest technology trends. With your digital knowledge and helpful suggestions, customers will continue to shop the Exchange the next time the newest gadget arrives. We offer flexible scheduling, comprehensive medical, dental, life insurance, paid time off, holiday pay, and 401K plan to qualifying associates. You'll also have access to the base and its facilities and status as an employee of the Exchange. So, what can you expect as a Customer Experience Associate - PowerZone (Electronics) at the Exchange? Greet every customer with eye contact and smile in your authentic way Acknowledge every waiting customer as soon as they arrive to the electronics area to let them know you'll be right with them Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific needs of the customer Ensure customers have an extraordinary experience while shopping Complete transactions accurately and efficiently while engaging customers in appropriate conversation We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge
Additional Qualifications/Requirements:
Strong interest in electronics products: Hand-Held Devices Connected Technology Televisions Video Games Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills 12 months Retail Electronic experience preferred 12 months Retail experience preferred