Automotive Sales Professional Jack Burford Chevrolet, Inc. Richmond, KY Job Details Full-time $36,000 - $86,000 a year 10 hours ago Benefits Health insurance Dental insurance Paid time off Qualifications Professional networking Teamwork Sales Customer service Account development High school diploma or GED Driver's License Driving Full Job Description Jack Burford Chevrolet is looking for a motivated, professional, and customer-focused Automotive Sales Consultant to join our team. We are looking for someone who enjoys working with people, is driven to succeed, and takes pride in providing an exceptional customer experience from the first conversation through the vehicle delivery and beyond. Our Sales Consultants are responsible for helping customers find the right vehicle while building lasting relationships and representing the Jack Burford Chevrolet brand with professionalism and integrity. What You'll Do Greet every customer promptly and professionally, both in the showroom and on the lot. Respond to all new customer leads within 15 minutes of arrival. Build relationships with customers through phone calls, personal texts, emails, and personalized video messages. Set, confirm, and follow up on customer appointments. Conduct a thorough needs assessment to understand each customer's vehicle, budget, lifestyle, and usage needs. Help customers select the vehicle, model, and trim level that best fits their needs. Demonstrate vehicle features, safety systems, technology, and capabilities in an easy-to-understand manner. Conduct professional and engaging test drives. Confidently ask for the customer's business and work toward earning the sale. Maintain consistent follow-up with customers throughout the sales process. Prospect for new business and generate opportunities through referrals, repeat customers, and personal outreach. Maintain accurate customer information, notes, and activity in the dealership CRM. Complete all required daily follow-up tasks. Maintain strong product knowledge of Chevrolet vehicles, trims, technology, and safety features. Assist with keeping the lot and inventory organized, clean, properly merchandised, and ready for customers. Ensure vehicles are clean, fueled, and prepared for delivery. Complete professional vehicle deliveries, including a thorough vehicle orientation and service introduction. Educate customers about the CSI questionnaire and dealership experience. Ask satisfied customers for referrals and online reviews. Follow up with customers after the sale to ensure satisfaction and build long-term relationships. Attend required daily sales meetings and participate in ongoing training. Work closely with Sales Management throughout the sales process. Follow the dealership's 10-foot rule by acknowledging and assisting customers throughout the lot. Participate in daily check-ins with Sales Management to review activity, appointments, opportunities, and performance. Performance Expectations Our Sales Consultants are expected to maintain consistent activity and performance standards.

These include:

12+ vehicles sold per month 20+ phone conversations per day 40+ personal customer texts per day 10-15 customer emails per day 3-5 personalized videos per day on new leads 3+ new sales opportunities created per day 70% appointment set rate 40% appointment show rate 70% appointment sold ratio 35% minimum showroom closing percentage, with a 45% benchmark Performance expectations are supported through ongoing coaching, training, and accountability from Sales Management. What We're Looking For The ideal candidate is: Motivated and goal-oriented Friendly, outgoing, and comfortable meeting new people Professional and confident in customer interactions A strong communicator Comfortable using technology, texting, email, video, and CRM systems Organized and able to manage multiple customers and follow-up tasks Willing to learn Chevrolet products and automotive sales processes Competitive while maintaining a customer-first approach Reliable, punctual, and accountable Coachable and willing to participate in ongoing training Able to work effectively as part of a team Committed to providing an exceptional customer experience Automotive sales experience is a plus, but not required. We are willing to train the right candidate who has the drive, work ethic, and attitude to succeed. Why Jack Burford Chevrolet? At Jack Burford Chevrolet, we're more than just a dealership. We are a locally owned and operated business with deep roots in the Richmond community. Our team takes pride in treating customers and employees like family while providing a professional, competitive, and team-oriented environment. We provide ongoing training and coaching to help our Sales Consultants develop their product knowledge, sales skills, customer relationships, and career. If you're looking for an opportunity where your effort, attitude, and performance can directly impact your success, we'd love to meet you.

Job Details Job Type:

Full-time Benefits:

Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Sales experience: 1 year (Preferred) Customer service: 1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person

Job Type:

Full-time Pay:

$36,000.00 - $86,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off

Education:

High school or equivalent (Preferred)

Experience:

Sales Experience:

1 year (Preferred)

Customer Service:

1 year (Preferred)

License/Certification:

Driver's License (Required)

Work Location:

In person