Retail Sales Associate

Soft As A Grape, a well-known tradition on Cape Cod & official licensee of MLB apparel, was established in 1972. We currently operate 15 retail locations throughout Massachusetts, Rhode Island, Florida, New Hampshire and Maine and have over 1000 wholesale accounts nationwide. Our stores specialize in resort wear, comfortable, casual, high quality cotton clothing for men, women & kids. The clothes, you'll want to live in!

Position Summary:

The Retail Sales Associate supports the daily operations of the store by delivering excellent customer service, driving sales, and maintaining visual and operational standards. This role involves assisting customers, promoting products, processing transactions, and ensuring a smooth and enjoyable retail experience. Key Responsibilities Customer Service Greeting customers warmly and engage them in a friendly and professional manner Identify customer needs and provide knowledgeable product recommendations Assist customers with sizing, product availability, and general inquiries Resolve customer issues or refer complex concerns to management Sales & Product Knowledge Promote and sell merchandise to achieve individual and store sales goals Stay up to date on product features, brand information, and current promotions Upsell and cross-sell products to enhance customer shopping experience Participate in meeting daily, weekly, and monthly sales targets Store Operations Operate the POS system to process purchases, returns, and exchanges accurately Maintain, clean and organize sales floor, fitting rooms, and stock areas Replenish merchandise and support restocking, tagging, and price changes Assist with inventory counts and help prevent loss through awareness and care Visual Merchandising Support the setup and maintenance of product displays and promotional signage Ensure merchandise is presented according to company standards Team Collaboration Work effectively with coworkers and management to achieve store objectives Support training of new team members when needed Qualifications Previous retail or customer service experience is a plus Strong communication and interpersonal skills Ability to work in a fast-paced environment and multitask Basic math and computer skills Flexibility to work evenings, weekends, and holidays Physical Requirements Ability to stand for extended periods Ability to lift and carry up to 35 lbs, depending on store needs Fluent in

English Job Types:

Full-time, Part-time Benefits:

Employee discount Flexible schedule

Shift:

8 hour shift Day shift Night shift

Work Location:

In person