Budtender

Job description Leaf Joy LLC. is looking for knowledgeable and enthusiastic individuals to join our growing team as Budtenders in the Gill, Turners Fall, Greenfield area.

Summary:

The Budtender is the primary contact between Leaf Joy's customers and the company. They are responsible for educating customers on Leaf Joy's products and providing an excellent customer service experience. A top requirement of this position will be the ability to communicate effectively and have a good understanding of how to meet the customers' needs. Budtenders will be responsible for using Leaf Joy's point of sale system and must practice and be compliant with state regulations and with Leaf Joy's standard operating procedures and protocol. Successful candidates will have the ability to promote and maintain a positive work environment that is grounded in customer service and company growth.

Tasks and Responsibilities:

Provide a high-end customer service experience with a focus centered on customer engagement and education. Must always have a can-do attitude with a strong work ethic focused on Leaf Joy's long-term mission. Maintain a comprehensive understanding of the legal cannabis industry from a medical and adult use standpoint. Ensure proper, accurate record keeping with Leaf Joy's tracking software and the State's online database. Must have awareness of current product availability with an ability to describe the production process behind each and every one of Leaf Joy's products. Maintain strict confidentiality while handling and managing customer information. Assists with the presentation of a well-stocked store front that is clean, safe and secure ensuring a positive retail experience. Accurately execute sales transactions via the point-of-sale system in an efficient manner. Maintain a current understanding of trends and research in the cannabis industry and have the ability to help customers with up-to-date information and knowledge base. Approach each customer interaction with a positive attitude, a welcoming tone of voice and effective communication skills that helps validate the customers concerns and needs. Must be sensitive and empathetic to the needs of each and every customer. Completes any other duties assigned by management in a professional and timely manner.

Job Type:

Part-time Salary:

$16.00 - $17.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift Evening shift Morning shift Night shift Weekly day range: Monday to Friday Weekends as needed Ability to commute/relocate: Gill, MA 01354: Reliably commute or planning to relocate before starting work (Preferred)

Work Location:

In person

Job Types:

Full-time, Part-time Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Work Location:

In person