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KP
Kayrouz Petroleum LLC
Part Time Retail Associates and Kitchen Staff
Career Insights for Retail Sales Associate (General)
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Based on Massachusetts data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$36,142 / year median in Massachusetts
+5% projected growth
Job Description
kp Market (www.kp-market.com) is looking for part-time retail associates as well as part-time Kitchen Staff for our newest location in Sterling, MA located at 110 Leominster Rd. Store Associates will be responsible for providing customers with a satisfying shopping experience, including fast and friendly service. Major responsibilities beyond customer satisfaction include completing register transactions, maintaining general appearance and store cleanliness in a fast-paced environment while adhering to company policies. Specific Responsibilities Customer Satisfaction 1. Friendly, outgoing attitude with customers. 2. Projects a respectful, professional manner at all times including following company policies on Dress Code and personal hygiene. 3. Seeks advice from the Store Manager when limits of authority to resolve customer complaints are unclear. 4. Maintains a clean, well-stocked location as directed by management in their assigned duties. Compliance 1. Complies with company policies, federal and state laws regarding age-restricted sales of products such as tobacco and alcohol. 2. Follows Safe Food Handling Procedures in accordance with company, Board of Health and industry standards. 3. Adheres to all company policy and procedures. Notifies management of any policies that are unclear or not being followed by other employees. Location Operations 1. Maintain store cleanliness standards. 2. Replenishes stock at a level to maintain customer satisfaction. 3. Completes duties as assigned by management which may include but are not limited to sweeping, mopping, emptying trash, cleaning bathrooms, etc. 4. Maintains safe conditions and follows procedures in times of inclement weather, damage to the property or unforeseen emergencies. 5. Reports to management any equipment or facility condition that is in need of repair or creates hazard. Loss Prevention and Safety 1. Strict compliance of cash handling procedures, shift accounting, fuel operations (if applicable), and inventory accountability. 2. Adheres to safety procedures and loss prevention policies designed to maintain a safe environment for employees and customers. Required Skills 1. Strong people skills. 2. Enthusiastic, service-driven attitude. 3. Ability to complete tasks in a timely manner. 4. Dependable and respectful to others. 5. Strong work ethic. The Kitchen Staff cooks and prepares a variety of food products including pizzas, meats, , poultry, vegetables, sauces, stocks, breads, and other food products using a variety of equipment and utensils according to the Daily Prep List. The ideal candidate for this position will:
- Be able to communicate clearly with managers and kitchen personnel.
- Understand and comply consistently with our standard portion sizes, cooking methods, quality standards, and kitchen rules, policies, and procedures.
General Overview of Requirements:
- Complete opening and closing checklists.
- Refer to Daily Prep List at the start of each shift for assigned duties.
- Prepare a variety of pizzas, meats, poultry, vegetables, and other food items for cooking in broilers, ovens, grills, fryers, and a variety of other kitchen equipment.
- Portion food products prior to cooking according to standard portion sizes and recipe specifications.
- Maintain a clean and sanitary work station area including tables, shelves, walls, grills, broilers, fryers, pasta cookers, sauté burners, convection ovens, flat top range, and refrigeration equipment.
- Close the kitchen properly and follow the closing checklist for kitchen stations. Also assist others in closing the kitchen.
- Promptly report equipment and food quality problems to Kitchen Manager.
- Inform Kitchen Manager immediately of product shortages.
- Use our Standard Recipe Card for preparing all products. Do not rely on the memory of yourself or other employees.
- Perform other related duties as assigned by the Kitchen Manager or manager-on-duty.
Required Skills and Experience:
- At least 6 months experience in a similar capacity.