THE ROLE

The Lead Sales Associate is firstforemost a guest-facing Sales Associate, spending the substantial majority of each shift directly serving guests, completing sales transactionssupporting the sales floor. This role recognizes experienced, high-performing Sales Associates who can serve as a peer resource for the team, while continuing to perform the same core guest-servicesales responsibilities as other Sales Associates. Lead Sales Associates may help with openingclosing tasks, transaction verification, product knowledgeoperational communication as directed by Retail Management

• they help keep the shift organized by communicating informationsupporting their peers, but do not supervise or manage employees.

Any employee-performance, conduct, scheduling, policy or other managerial concern must be escalated to a Shift Supervisor, Assistant Retail Manager or Retail General Manager. Being an experienced peer resource, or assisting another Sales Associate, does not give the Lead Sales Associate supervisory or managerial authority.

CORE COMPETENCIESSKILLS

You bring: Exceptional guest servicehospitality skills Advanced cannabisproduct knowledge Strong sales etiquette with a guest-centered approach Consistent cash-handlingtransaction accuracy Strong attention to detail Ability to prioritize tasks in a fast-paced environment Strong interpersonalcommunication skills Ability to positively supportguide peers without exercising supervisory authority A solution-focused mindsetstrong personal accountability Ability to connect with a diverse guest population Strong math skillsability to think on your feet Proficiency with point-of-sale systemscompany technology Working knowledge of Microsoft Office Ability to troubleshoot minor technology or POS issues Curiositywillingness to learn new technology, systemstools

EXPERIENCEEDUCATION

High school diploma or equivalent

• required Two or more years of work experience
• required Retail, hospitality or customer-facing experience
• preferred Cannabis industry experience
• preferred Strong cash-handling experience
• preferred Experience with POS systems
• preferred Demonstrated reliability, product knowledgeguest-service performance
• preferred

ESSENTIAL DUTIESRESPONSIBILITIES SALESGUEST EXPERIENCE

Spend the substantial majority of each shift directly serving guestsperforming Sales Associate duties Guide guests through the retail experiencecomplete cannabis sales transactions Provide knowledgeable, professionalhospitality-driven service Maintain advanced knowledge of cannabis products, brands, consumption methodsstorage requirements Answer guest questions within the scope of Company trainingapplicable regulations Create an engaging, welcomingefficient sales experience Build guest trustloyalty through consistent service Maintain awareness of promotions, menu offeringsCompany initiatives Help maintain efficient guest flow during high-volume periods Accurately make changemaintain an assigned cash till Maintain a clean, organizedguest-ready sales floor

PEER LEADERSHIPTEAM SUPPORT

Serve as an experienced peer resource for Sales Associates Model Company standards, policies, hospitality expectationsproper procedures Answer routine procedural or product questions from peers based on established Company guidance Help newer Sales Associates understand established processesexpectations Communicate informationdirections provided by Retail Management to the team Help reinforce training previously provided by management Identify questions, concerns or performance issuesescalate them to Retail Management Support a collaborative, respectfulpositive team environment Understand that these peer-leadership responsibilities do not include supervisory or managerial authority over other employees

TRANSACTIONOPERATIONAL SUPPORT

Review transactions for product, quantitycharge accuracy as assigned Verify online-order accuracy before guest pickup as assigned Maintain proficiency in the Company's point-of-sale system Support routine opening or closing tasks as assigned by management Perform key-holder responsibilities when authorized, provided those responsibilities do not involve supervising employees Troubleshoot minor POS or technology issuesescalate unresolved concerns Maintain accurate cash handlingfollow all Company cash-control procedures Communicate cash needs or discrepancies promptly to Retail Management Perform additional non-managerial operational tasks as assigned

INVENTORYCOMPLIANCE

Dispense cannabiscannabis products in strict accordance with applicable regulationsCompany procedures Maintain working knowledge of METRCrequired POS processes Maintain awareness of inventory levels on the sales floor Communicate product needs to Inventory or Retail Management Maintain accuracy of assigned inventoryimmediately report discrepancies Help prevent sales to minors, theftdiversion Follow all Company policies, Standard Operating Proceduresregulatory requirements Immediately escalate compliance or security concerns to management

TECHNOLOGYAI

Use company-approved technologyAI tools to support learning, organization, communicationday-to-day productivity Use approved AI tools to help organize information, improve routine written communications or better understand Company-approved materials when appropriate Use Company systemstechnology accurately when completing sales, inventoryoperational responsibilities Demonstrate curiosityadaptability as new technologysystems are introduced Review all AI-generated information for accuracy before relying on or using it Never enter confidential employee, guest, Company or regulated information into an AI tool unless specifically authorized by Company policy Understand that AItechnology may support the role but do not replace Company training, established procedures, management direction or independent judgment

SUCCESS IN THIS ROLE A

successful Lead Sales Associate consistently: Provides an outstanding guest experience Spends the substantial majority of working time directly supporting guestssales Maintains strong transaction, cashinventory accuracy Demonstrates advanced product knowledge Serves as a reliablepositive peer resource Models Company expectations without assuming managerial authority Identifies concernsescalates them appropriately Maintains regulatory compliance Uses technology responsibly to improve individual effectiveness Demonstrates readiness for additional responsibility while remaining within the defined scope of the Lead role

ADDITIONAL REQUIREMENTS

Must pass all required background checks Must be at least 21 years of age Must remain eligible for state-required cannabis industry badging Must maintain all required licenses, certificationstrainings Must remain compliant with Company policiesapplicable cannabis regulations Must be available to work nights, weekendsholidays as required

PHYSICAL REQUIREMENTS

Able to standmove throughout the store for extended periods Able to liftmove up to 50 lbs Able to bend, reach, crouchmove safely throughout the facility Comfortable working in a fast-paced, high-volume retail environment Able to perform repetitive POS, cash-handlinginventory-related tasks

WORK ENVIRONMENT

This position operates primarily on the retail sales floor in a fast-paced, high-volume cannabis environment, with frequent direct interaction with guests, cannabis products, cash, technology systemsother team members. The Lead Sales Associate is a guest-facing, non-supervisory positionis eligible to receive tips in accordance with applicable lawCompany policy.

EQUAL OPPORTUNITY EMPLOYER

Bud's GoodsProvisions is an Equal Opportunity Employer committed to fostering an inclusive workplace free from discrimination, harassmentretaliation. #ENGHP