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Upstream Management Inc.
Verizon Team Member
Career Insights for Retail Sales Associate (General)
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Scorecard
Based on Maryland data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$33,778 / year median in Maryland
-1% projected decline
Job Description
Think of the Verizon Team Member role as a front-row ticket to Columbia life. Coffee runs to grab your third latte of the day? Check. Pop-up events at the Town Center? Double check. Helping a customer finally figure out why their streaming lagged during a Game of Thrones rewatch? Perfect! Being a Verizon Team Member gives you the chance to put your energy, enthusiasm, and creativity on display. If you love connecting with customers, understanding customer needs, and closing sales while having a little fun, this job is the one! Verizon Team Member Responsibilities Engage customers in person to sell Verizon wireless devices and 5G internet solutions Build positive customer experiences through friendly and knowledgeable service Explain plan benefits clearly and confidently to each customer Conduct customer needs assessments and recommend tailored bundles Answer customer questions and provide solutions based on their needs Meet and exceed weekly sales and customer service goals Maintain strong customer relationships for long-term loyalty Follow up with customers to ensure they are satisfied with their Verizon solutions Support team initiatives, including in-store promotions and community events Track customer interactions, sales metrics, and performance accurately Participate in ongoing training to sharpen sales and customer engagement techniques Verizon Team Member Qualifications Outgoing, energetic, and fun, you know how to make connections with customers Goal-driven with a competitive spirit Strong communication and persuasion skills when working with customers Comfortable understanding customer needs and recommending solutions Comfortable in a performance-driven, commission-based environment Team player who can thrive in fast-paced retail settings Tech-savvy and quick to learn new products and explain them to customers Excellent time management and organizational skills Positive attitude with a love for helping customers Join us as a Verizon Team Member and help Columbia get faster, smarter, and more connected! Build your sales career while creating positive customer experiences and helping customers find Verizon solutions that fit their needs.