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Bilingual Sales wireless advocate
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Cricket
New Carrollton, MD (In Person)
$37,284 Salary, Full-Time
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Job Description
Bilingual Sales wireless advocate (part of AT&T) 3.3 3.3 out of 5 stars 8500 Annapolis Road, New Carrollton, MD 20784 $17.85 - $18.00 an hour - Full-time Cricket 4,506 reviews $17.85 - $18.00 an hour - Full-time Job Summary Join our dynamic team as a bingual Sales Wireless Advocate English and Spanish speaker and your enthusiasm and expertise will drive customer satisfaction and sales success. In this energetic role, you will serve as a knowledgeable product specialist, guiding customers through their wireless technology needs while providing exceptional service. Your proactive approach will help customers discover the latest devices, accessories, and plans, ensuring they leave with solutions tailored to their lifestyle. This position offers a vibrant environment where your communication skills and passion for technology will shine, making a tangible impact on our customers' everyday lives. Duties Engage with customers in a friendly, professional manner to understand their wireless needs and recommend suitable products and services Conduct product demonstrations to showcase device features, accessories, and plan options effectively Assist customers with POS (Point of Sale) transactions, including sales processing and cash handling with accuracy Upsell additional products and services to enhance customer experience and maximize sales opportunities Maintain visual merchandising standards by organizing displays and stocking shelves to attract customer attention Perform inventory management tasks such as stock replenishment and product rotation to ensure availability of popular items Provide excellent phone etiquette when handling inquiries or scheduling appointments, ensuring clear communication at all times Qualifications Prior retail sales experience, preferably in a grocery store or electronics environment, is highly desirable Supervising experience is a plus, demonstrating leadership capabilities in team settings Strong communication skills in both bilingual and monolingual contexts to serve diverse customer bases Familiarity with POS systems, cash handling procedures, and basic retail math for accurate transactions Ability to perform merchandising tasks such as stocking shelves and setting up displays effectively Excellent customer service skills with a friendly attitude and professional phone etiquette Knowledge of wireless products, accessories, and plans is advantageous but not mandatory; willingness to learn is essential Join us as a Sales Wireless Advocate and be part of an energetic team dedicated to delivering top-tier service while advancing your career in retail sales. Your passion for technology combined with your proactive spirit will help create memorable shopping experiences for our customers!