Job Description Responsibilities

• Welcome customers by greeting them; offering them assistance.
• Actively seek out customers in store.
• Recommend, select and help locate or obtain merchandise based on customer needs and desires.
• Ensure high levels of customer satisfaction through excellent sales service.
• Remain knowledgeable on products offered and discuss available options.
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Inform customers about special offers.
• "Go the extra mile" to upsell.
• Cross sell products
• Answer questions regarding the store and its merchandise/services.
• Build productive trust relationships with customers.
• Watch for and recognize security risks and thefts; know how to prevent or handle these situations.
• Process payments by totaling purchases; processing checks, cash, EBT, and credit cards.
• Maintain records related to sales.
• Prepare sales slips or sales contracts.
• Prepare merchandise for purchase.
• Maintain sanitary food handling practices.
• Bag and package purchases.
• Clean shelves, counters, and tables.
• Maintain presentable work area.
• Ensure products are fully stocked on shelves and display units.
• Answer phones and take orders or messages as needed.
• Call customers when seasonal product is in.
• Team up with co-workers to ensure proper customer service.
• Provide customer feedback to the Store Manager. Requirements
• Proven work experience as a Retail Sales Representative, Sales Associate, or similar role.
• Basic understanding of sales principles and customer service practices.
• Understanding of the retail sales process.
• Familiarity with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Excellent communication skills, capable of building trusting relationships.
• A friendly and energetic personality with customer service focus.
• Good listening capabilities.
• Solid communication and interpersonal skills.
• Good people skills.
• Ability to learn quickly.
• Positive energy level.
• Basic math skills.
• Ability to perform in fast-paced environments.
• Ability to perform under pressure and address complaints in a timely manner.
• Flexibility to work various shifts.
• High school degree; BS degree in Marketing or related field would be a plus.
• Valid driver's license required.

Job Type:

Part-time Pay:

$13.73 - $15.00 per hour

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Work Location:

In person