Candidates must be available for:

At least two weekday evening shifts A consistent Saturday or Sunday shift Occasional studio events, staff meetings, or training sessions Applicants who are only available during weekday daytime hours will not be considered for our current openings. How Success Will Be Measured Performance in this position will be measured through: Membership and package sales Lead response and follow-up activity First-time guest appointments booked Guest attendance and show rates First-time guest conversion Outbound calls, texts, and emails completed Accurate lead documentation Contribution to studio revenue goals Quality of the overall member experience Approximately 60% of this role is focused on sales, lead follow-up, and guest conversion , while approximately 40% is focused on member service and studio operations . Primary ResponsibilitiesMembership Sales and Lead Conversion Respond promptly to new leads and studio inquiries Contact prospective guests by phone, text, and email Make outbound sales and customer-care calls during scheduled shifts Schedule first-time guest appointments and wellness consultations Greet first-time guests and learn about their health, wellness, and lifestyle goals Conduct studio tours and explain the guest experience Educate guests about infrared sauna, red light therapy, chromotherapy, and the benefits of consistent wellness routines Recommend the membership, package, or service option that best fits each guest Confidently ask guests to purchase or join following their introductory experience Follow up with guests who visit but do not initially purchase Re-engage older leads and previous guests Promote memberships, packages, upgrades, gift cards, and retail products Accurately document all lead activity, conversations, and next steps Work toward individual and studio sales goals Participate in sales training, coaching, role-playing, and performance reviews Member Experience Greet every member and guest warmly Build genuine relationships with members and learn about their wellness goals Create a welcoming, upbeat, and engaging studio atmosphere Answer questions and resolve routine member concerns professionally Encourage member referrals, reviews, renewals, and consistent studio usage Conduct customer-care and at-risk member follow-up Help ensure each guest has an experience that encourages long-term membership and brand loyalty Studio Operations Check members and guests in accurately Prepare sauna suites before appointments Refresh and sanitize suites between sessions Maintain a clean, organized, and welcoming front desk and studio Complete opening, closing, and shift checklists Process payments, new membership agreements, account changes, and guest registrations Follow studio procedures for cash handling, delinquent accounts, cancellations, and membership requests Monitor studio supplies and communicate maintenance or equipment concerns Follow all beem® Light Sauna operating policies and procedures Community and Team Involvement Represent beem® Light Sauna positively in the studio and community Support studio events, promotions, and community outreach Help build local awareness of the beem® brand Contribute ideas for improving sales, promotions, events, and the member experience Attend required staff meetings and training sessions Participate in studio social media content when interested and appropriate Assist with other reasonable projects assigned by the General Manager or owners You Will Be a

Strong Fit If You:

Enjoy meeting new people and initiating conversations Are confident, energetic, and personable Are comfortable making phone calls and repeatedly following up with leads Can recommend a purchase and directly ask for the sale Are motivated by sales goals, commissions, and measurable results Can listen to a guest's needs and recommend an appropriate solution Are reliable, punctual, and able to work independently Bring consistent energy to evening and weekend shifts Are coachable and willing to practice sales conversations Can balance sales, customer service, cleaning, and administrative tasks Are comfortable using phones, computers, texting platforms, and customer-management systems Are honest, trustworthy, and able to follow through without repeated reminders Previous experience in sales, hospitality, fitness, wellness, beauty, retail, or customer service is preferred. We are willing to train the right person who is confident, coachable, dependable, and motivated to sell. This Position May Not Be the

Right Fit If You:

Are primarily looking for a quiet reception or administrative role Are uncomfortable making outbound calls Do not enjoy following up with prospective customers Are hesitant to recommend a purchase or ask someone to join Prefer not to be measured against sales and activity expectations Cannot consistently work evenings and weekends Physical Requirements This position requires regular standing, walking, bending, light cleaning, and the ability to lift and carry routine studio supplies.

Pay:

$20.00 - $22.00 per hour

Work Location:

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