Sales Associate Burggraf's Ace Hardware - 3.7 Rochester, MN Job Details Part-time | Full-time $15 - $20 an hour 1 hour ago Benefits Paid training 401(k) Paid time off On-the-job training Employee discount Flexible schedule Qualifications Lifting equipment Retail customer service procedures Received goods storage Visual merchandising Outdoor work experience Merchandising Maintenance Answering guest questions Forklift Shelf stocking High school diploma or GED Retail merchandising procedures Customer engagement Merchandising display arrangement Retail store product knowledge Customer issue escalation Stock receiving Store maintenance Phone call management Clean workspace maintenance Product placement Material handling equipment operation Retail signage placement Entry level Full Job Description General Summary The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness. Essential Duties & Responsibilities Include the following. Other duties may be assigned.

Customer Service:

Provide a positive representation of Burggraf's Ace Hardware. Proactively assist customers in solving problems. Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store. Possess a friendly outgoing demeanor; work well with customers as well as associates. Ensure all pages and calls are answered promptly, courteously and effectively. Forward any customer complaint that cannot be handled to a member of management. Possess strong product knowledge and knowledge of store layout and location of products. Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.

Store Operations:

Assist in creating a positive, professional and safe work environment. Assist with receiving, checking in and stocking of merchandise throughout the store. Assist with maintaining back stock levels. Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area. Assist with providing a clean and orderly sales floor, including end caps and ad merchandise. Assist with merchandise resets through the store. Provide assistance to Department Specialists, i.e. price changes, special orders. Ensure signage is current throughout the store. Operate forklift with proper training. Communicate any Store Support Center issue to General Manager for follow up. Communicate any merchandising, cost control or sales idea to General Manager. Participate in store meetings. Be professional in appearance and actions. Perform all other duties as assigned. Education/Training High School or GED equivalent. Experience Formal retail experience preferred. Physical Demands Standing, walking, lifting (up to 25lbs) and climbing.

Job Types:

Full-time, Part-time Benefits:

Employee discount

Shift:

4 hour shift 8 hour shift Day shift Evening shift Morning shift

Work Location:

In person

Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) Employee discount Flexible schedule On-the-job training Paid time off

Work Location:

In person