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FF
Franklin Ford Inc
Parts Counter Associate
Entry-Level JobVerifiedNo experience needed
Career Insights for Retail Store Clerk
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Scorecard
Based on North Carolina data
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What they do
A Retail Store Clerk sells merchandise or products in a retail store. Greets customers, adds customer sales totals and processes sales transactions. Arranges store merchandise and advertising displays. May assist with store opening and closing.
$32,549 / year median in North Carolina
+1% projected growth
Job Description
Overview Join our dynamic team as a Parts Counter Associate, where your enthusiasm and expertise will drive exceptional customer experiences in the Automotive parts industry. In this energetic role, you will serve as a vital link between customers and our extensive inventory, ensuring they receive the right parts efficiently and accurately. Your proactive approach will help streamline operations, support equipment maintenance and repair services, and foster lasting customer relationships. Duties Greet customers warmly and assist them in locating automotive parts and accessories quickly and accurately. Manage inventory control by stocking shelves, conducting stock counts, and maintaining organized storage areas using inventory management systems like CMMS or POS software. Process sales transactions efficiently through cash handling, POS systems, and retail math calculations while ensuring accuracy in billing. Collaborate with the service team to fulfill orders promptly and ensure timely delivery of parts for vehicle repairs or maintenance. Maintain effective communication with customers via phone etiquette, follow-up calls and etc. Support marketing initiatives by promoting special offers or new products to enhance retail sales and dealership visibility. Conduct routine maintenance of the parts department, including organizing stockroom areas and updating inventory records with organizational skills. Experience Previous dealership or retail sales experience in farm equipment parts environment is preferred. Knowledge of repair processes, and maintenance techniques. Proven ability in inventory management, stock control, order fulfillment, and using POS systems effectively. Excellent communication skills. Experience with cashiering, retail math, cash handling, and phone etiquette to ensure smooth transactions and customer interactions. Demonstrated organizational skills with attention to detail in stocking, inventory control, and maintaining accurate records.