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The UPS Store
The UPS Store Sales Associate
Career Insights for Retail Sales Associate (General)
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Scorecard
Based on North Carolina data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$31,675 / year median in North Carolina
+7% projected growth
Job Description
Job Summary Join our dynamic team as a Sales Associate at The UPS Store! In this energetic role, you will be the friendly face that helps customers with their shipping, printing, and retail needs. Your enthusiasm and excellent communication skills will create a welcoming environment, ensuring every customer leaves satisfied and eager to return. This position offers a fantastic opportunity to develop your sales expertise, enhance your customer service skills, and be part of a lively retail setting where teamwork and initiative are celebrated. Whether assisting with product demos or managing transactions, your positive attitude will drive success and make a real difference in our customers' experience. Duties Greet customers warmly and provide exceptional customer service to ensure a positive shopping experience Operate POS (Point of Sale) systems accurately for sales transactions, cash handling, and receipts Assist customers with product demos, explaining features and benefits of various shipping supplies, printing services, and retail merchandise Upsell additional products or services to meet customer needs and maximize store sales Maintain organized merchandising displays and stock shelves to attract customer attention Manage inventory by stocking shelves, conducting stock checks, and assisting with inventory replenishment Handle phone inquiries professionally using proper phone etiquette and direct calls as needed Able to obtain a NC Notary Experience Prior retail sales experience preferred, especially in a grocery store or similar fast-paced environment Supervising experience is a plus—demonstrating leadership in guiding team members or training new staff Bilingual abilities are highly valued to serve diverse customer bases effectively Familiarity with POS systems, cash handling procedures, and basic retail math is essential Strong communication skills to engage confidently with customers and team members Experience in product demos, upselling techniques, merchandising, stocking, and cashiering will set you apart Ability to multitask efficiently while maintaining attention to detail in a lively retail setting Join us to be part of an energetic team dedicated to delivering outstanding service! We're committed to supporting your growth through ongoing training in sales techniques, product knowledge, and customer engagement strategies. If you thrive in a fast-paced environment where your enthusiasm makes an impact, we want to hear from you!
Pay:
$16.00 - $16.50 per hourWork Location:
In personBenefits
- Dental Insurance