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Old Schook Knife Works
Retail Sales Associate
Career Insights for Retail Sales Associate (General)
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Scorecard
Based on North Carolina data
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What they do
A Retail Sales Associate sells merchandise or products in a retail store. Provides information about store merchandise, assists customers with finding items and encourages sales.
$31,675 / year median in North Carolina
+7% projected growth
Job Description
Job Summary Join our vibrant retail team as a Retail Sales Associate, where your enthusiasm and customer-focused mindset will drive sales and enhance the shopping experience. In this dynamic role, you will assist customers in selecting the perfect products, provide expert advice on knife making/purchasing and ensure the store remains organized and inviting. Your energy and communication skills will help create a welcoming environment that encourages repeat visits and builds lasting relationships with our diverse clientele. This paid position offers an exciting opportunity to develop your retail expertise while sharing your passion for knives and working with people. Duties Greet customers warmly and provide personalized assistance with product selection, including plants, gardening supplies, floral arrangements, and outdoor equipment Demonstrate knowledge of plant identification, horticulture practices, lawn care, landscape maintenance, and floral design to educate customers effectively Operate systems accurately for cashiering, cash handling, and retail math calculations to ensure smooth transactions Maintain stock levels through merchandising, stocking shelves, organizing displays, and managing inventory to keep the store attractive and well-organized Assist customers with e-commerce orders by providing information on online products and services or facilitating in-store pickup options Support store organization by performing gardening tasks such as plant care, watering, pruning, and general landscape maintenance when needed Communicate product features and benefits clearly to customers in multiple languages if applicable to enhance understanding and satisfaction Inventory Experience Previous experience in retail sales or customer service is preferred but not required; Knowledge of knives is a plus Familiarity with smooth checkout processes Strong organizational skills to manage stock levels and merchandising efficiently Excellent communication skills Ability to stand for extended periods and perform physical tasks such as stocking shelves or assisting with online orders. This role is perfect for motivated individuals eager to grow their retail career while sharing their passion for knives and the knifemaking business.