Part -time Ball Visitor Center Greeter

Reporting to the Director and Associate Administrator of the Sandhills Horticultural Gardens, the BVC Greeter position will welcome and assist visitors to the garden. This position combines customer service, communication, and light administrative responsibilities to support daily operations at the Ball Garden Visitors Center. Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

Primary Job Duties:

Welcome and assist visitors in a friendly and professional manner Provide information about gardens, events, and programs Answer visitor questions in person, via phone, and email Answer and direct phone calls Perform light data entry and maintain visitor or operational records Process point-of-sale transactions using Square or similar systems Assist with reservations and visitor registrations as needed

College-Wide Competencies:

INTEGRITY

•Demonstrates a strong commitment to ethical behavior, honesty, and transparency in all interactions within the college. Upholds the college's values, policies, and standards, and serves as a role model for others by consistently doing what is right, even when faced with challenges and pressures

EXCELLENCE

•Strives to achieve the highest standards of quality in all aspects of work, demonstrating dedication to continuous improvement, delivering quality results, contributing to the overall success of the college and its mission. RESPECT•Demonstrates an appreciation for the dignity of individuals within the college. Treats students, colleagues, and community members with kindness, fairness, and consideration to foster a welcoming culture. Respects differing viewpoints and contributes to a positive and collaborative work environment.

OPPORTUNITY

•Demonstrates the ability to recognize, create, and seize opportunities that contribute to personal growth, student success, and the advancement of the college's mission. Encourages and supports others in identifying and leveraging opportunities for improvement, innovation, and development. Actively seeks ways to maximize potential and foster a culture of continuous learning and progress.

HELPFULNESS

•Demonstrates a commitment to service by being approachable, responsive, and proactive in providing support to students, colleagues, the community, and environment (both physical and cultural) of the college. Fosters a positive and collaborative culture where individuals feel valued and empowered to seek assistance and resources. It helps create a culture of belonging and engagement in which students can learn and achieve success.

Qualifications :

Strong verbal and written communication skills Professional phone and email etiquette Basic proficiency in Microsoft Office (Word, Excel, Outlook) Professional phone and email etiquette Experience with Square POS or similar systems This role involves frequent interaction with visitors, staff, and volunteers Active listening and problem-solving abilities Required education and experience: High school diploma or GED