Help information. This link opens a new window. Between $16.48 and $21.41 Per Hour Position range in Grafton County $14.80

• $22.28 Per hour Dairy/Frozen Associate
• Hanover Store
• Full Time Co-op Food Stores

Occupation:

Customer Service Representatives

Location:

Hanover, NH

• 03755

Job Type:

Full Time (30 Hours or More)

Posted:

07/16/2026 Positions available: 1

Source:

Co-op Food Stores

Web Site:

coopfoodstore.coop Job #: 71709 Job Requirements and Properties Work Onsite Full Time Schedule Full Time Job Description .

Position Overview:

Consistently provide a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Essential Functions and Responsibilities:

1. Works in assigned department 2. Stocks assigned areas with available product, minimizing empty shelf space and shrink

• Face accurately and neatly to maximize sales 3.

Rotate stock to ensure freshest products are available and to inspect for quality and out of date products 4. Recognize the customers' needs and take the initiative to react accordingly 5. Maintain extensive product knowledge 6. Exhibit teamwork by being flexible and dependable meeting the location and department needs 7. Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific) 8. Answer, page, and transfer phone calls promptly and efficiently 9. Remain productive without direct supervision 10. Serve as a mentor to new staff in the department (for those with more years of experience)

• Re-train staff as needed or requested, following set training program 11.

Check Co-op email at least once per week 12. Set standard for expected behavior in adhering to all food safety procedures 13. Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards 14. Adhere to all Co-op policies, procedures and employee code of conduct 15. Other duties as assigned Additional Information Help for Additional Information.

Qualifications Required Skills/Experience and Attributes:

1. High school diploma or equivalent 2. Ability to represent the Co-op in a positive manner 3. Ability to multi-task 4. Proficiency in

ECRS POS

system and processes 5. Set an excellent example for new employees 6. Proficiency in use of computer software, Office 365, Excel and Word 7. Successful completion of Co-op customer service training 8. Serve Safe certification acquired as needed 9. Excellent follow through

Equipment Used:

Computer register, scanner, adding machines, computer, knives, box cutters, U-boats, carts, and phone system.

Attendance Requirements:

Flexible hours, including weekend and evening shifts. Availability to be scheduled to work any day of the week, according to department needs. We are an Equal Opportunity Employer. Our employees are people with different strengths, experiences, and backgrounds. We share a common passion for our member-owned Co-op, communities, and for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one's identity. Every point of view helps shape our success, and fostering inclusion is everyone's responsibility.