Welcome Center Representative YMCA of Greater Nashua - 3.9 Merrimack, NH Job Details Part-time $15 an hour 10 hours ago Benefits Employee assistance program Employee discount Flexible schedule Referral program Qualifications Customer communication Customer relationship building Outdoor work experience Client rapport building Employee relationship building First Aid Certification Attention to detail Computer skills Guest rapport building Stakeholder relationship building AED Certification First aid and CPR Full Job Description Welcome Center Representative Part-Time, Non-Exempt | YMCA of Greater Nashua | Merrimack, Nashua and Westwood Park Branches Learn, Grow and Thrive with a Career at the Y Imagine going to work each day knowing your role positively impacts your community. At the YMCA, you'll find more than a job—you'll discover purpose, connection, and an opportunity to make a lasting difference in the lives of others.

Position Summary:

The Welcome Center Representative plays a vital role in shaping the member and guest experience. This individual serves as the face of the Y—greeting, engaging, and supporting all who enter our doors. The role requires excellent communication skills, a friendly and professional demeanor, strong attention to detail, and the ability to work independently and as part of a team.

Qualifications:

• Minimum age: 18 years
• Current certification in Red Cross First Aid and Adult CPR/AED (available through the Y)
• Strong computer and communication skills
• Ability to work a consistent schedule, including all assigned shifts regardless of weather
• Must be able to lift up to 50 lbs
• Commitment to inclusion and ADA compliance
• Outgoing, dependable, and mission-driven personality
• Reliable transportation

Essential Attributes:

• Builds genuine relationships with members and coworkers
• Maintains professionalism, confidentiality, and composure in a variety of situations
• Adapts easily to changes in routine or unexpected challenges
• Shows initiative and follows through on responsibilities
• Possesses a team-first mindset and a desire to serve
• This position is designated as fully on-site Ability to commit to a seasonal schedule.

Contributes to team and organizational priorities as needed

YMCA Leadership Competencies:

Relationships:

Builds rapport and relates well to others

Inclusion:

Works effectively with people of different backgrounds and perspectives

Innovation:

Brings creativity and initiative to enhance the member experience

Quality Results:

Strives to exceed expectations and deliver high-value service

Self-Development:

Commits to ongoing learning and personal growth

OUR CULTURE

Our mission and core values are brought to life by our culture.

We are welcoming:

we are open to all. We are a place where you can belong and become.

We are genuine:

we value you and embrace your individuality.

We are hopeful:

we believe in you and your potential to become a catalyst in the world.

We are nurturing:

we support you in your journey to develop your full potential.

We are determined:

above all else, we are on a relentless quest to make our community stronger beginning with you.

Pay:

$15.00 per hour

Benefits:

Employee assistance program Employee discount Flexible schedule Referral program

Work Location:

In person