Company Overview Jamagansett is a premium, small-batch jam brand rooted in community and craftsmanship, producing handmade, organic, fruit-forward preserves and related merchandise. Born from a passion for quality ingredients and innovative flavors, Jamagansett celebrates local agriculture, elevated culinary experiences, and meaningful customer engagement. Role Overview Our retail store associates provide exceptional customer service by greeting customers, assisting with product selection, and processing transactions accurately. They maintain a clean, organized sales floor, restock inventory, and support visual merchandising to drive sales goals. Responsibilities include offering product knowledge to ensure a positive shopping experience.

Key Responsibilities Customer Service:

Greeting customers, actively enhancing with customers, answering questions, providing recommendations and facilitating the purchasing process.

Sales & Transactions:

Process purchases efficiently using POS systems.

Store Maintenance:

Keeping the sales floor clean, tidy, and safe.

Merchandising & Inventory:

Restock shelves, organize displays, and assist with inventory counts to maintain store standards.

Product Knowledge:

Maintain in-depth knowledge of products to educate customers on features and promotions.

Skills & Qualifications Communication:

Strong interpersonal skills to interact with diverse customers and colleagues.

Technical Skills:

Familiarity with POS systems and inventory software. Basic math skills for handling cash transactions.

Experience:

Previous experience in retail, hospitality, or customer service is often preferred.

Flexibility:

Availability to work flexible hours, including weekends, evenings, and holidays.

Physical Stamina:

Ability to stand for long periods and lift moderate weights.

Education:

High school diploma or equivalent is required.