Category:

Student (must be currently registered)

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New Job Alerts Department:

Online Learning Locations:

Batavia, NY Posted:

Aug 27, 2026

Closes:

Sep 30, 2026 - 11:59

PM EDT Type:

Part-time Position ID:

204181

Share About Genesee Community College:

Founded in 1966 as part of the prestigious State University of New York (SUNY), Genesee Community College serves a 2500 square mile region in the counties of Genesee, Livingston, Orleans and Wyoming. GCC is a student-centered collegiate community that annually serves more than 4,300 students with 75+ academic degrees, certificates and micro-credentials, and several campus locations in Western New York State. Located in Batavia, GCC is only a short drive away from Buffalo and Rochester. One of GCC's trademarks is cutting-edge technology that includes the Conable Technology Building, 54 Hyflex Classrooms, 88 smart classrooms, 27 computer labs and 8 science labs. Both the onsite and online learning modalities boast a 14:1 student-to-faculty ratio, giving students plenty of hands-on, one-to-one teaching and learning opportunities. EDsmart recently ranked GCC as the number one community college in Western, New York and the fourth best community college in New York State. The spacious campus boasts a new Advanced Manufacturing and Skilled Trades Lab, along with a Criminal Justice lab, Veterinary Tech lab, Solar Electric Technician lab, Nursing lab, Digital Arts Lab and Computerized Drafting & Design Lab. Additionally, the campus houses the Stuart Steiner Performing Arts Center, Roz Steiner Art Gallery, Alfred C. O'Connell Library and Child Care Center. The Richard C. Call Arena features a multi-use field house, classrooms, locker rooms, state-of-the-art fitness center, coach offices and a press box overlooking the new turf field. College Village, a student housing community, offers suite and communal style student housing at the Batavia campus. SUNY Genesee awards over 250 student scholarships annually and has an extensive Financial Aid program. GCC is committed to providing the educational experiences which promote intellectual and social growth, workforce and economic development and global citizenship. Additional information about GCC is available at .

Job Description:

GENERAL FUNCTIONS

The Student Assistant in the Online Learning office will focus on: student retention through outreach efforts, triage foot traffic in the office (greeting and assisting faculty, staff, students, and community members as needed). The student will interact via phone calls, mailings, virtual events, and discussions in virtual community spaces. This position may also work with digital video and VR content, special projects, and routine office functions.

SPECIFIC RESPONSIBILITIES

The following are typical responsibilities associated with this position. The specific responsibilities may vary and will be assigned accordingly by the supervisor. Make phone calls and assist with mailings to new online students Assist with open house/orientation activities, both virtually and in-person Monitor and participate in Online Learning virtual student communities Assist students with Brightspace, Microsoft 365, and college email use Optionally, assist in the development of Online Learning content videos and VR spaces Assist Online Learning staff with various projects

Requirements:

SKILLS REQUIRED

Customer service-oriented with excellent phone communication skills Friendly online persona and willingness to interact in virtual spaces Experience with Brightspace (ideal candidate will have some online course experience) Familiarity with Microsoft Word, Excel, and PowerPoint Experience with video creation/editing is a plus, but not required Willing to learn about online courses and how they differ from in-person Dependable, professional, and organized Enthusiastic GCC student with a positive attitude

Equipment Used:

Phone, printer, computer, and optional video recording suite.

Additional Information:

Work Schedule /

Availability:

Hours are based on work study eligibility.

Contact Information:

If you have questions about the position, contact Judith Littlejohn, jmlittlejohn@genesee.edu Students with or without Federal Work Study are encouraged to apply.

Application Instructions:

Please include a resume and copy of your course schedule.

ONLY STUDENTS WHO ARE CURRENTLY REGISTERED TO ATTEND GENESEE COMMUNITY COLLEGE ARE ELIGIBLE TO APPLY.

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