Cashier/Sales Associate

Cashier/Retail Associate Job Description (Refillery Retail Shop)

Job Title:

Cashier /

Refillery Associate Reports To:

Store Owner /

Manager Location:

True North Refillery, 4790 North French Rd., East Amherst, NY 14051

Employment Type:

Part-Time Position Summary The Cashier / Refillery Associate is responsible for delivering an exceptional customer experience while supporting daily store operations. This role includes operating the register, assisting customers with the refill process, maintaining store cleanliness, and promoting sustainable shopping practices.

Key Responsibilities:

Customer Experience Greet customers warmly and create a welcoming environment Educate customers on how the Refillery process works Answer product questions and provide recommendations Promote sustainable habits (reuse, reduce waste, etc.) Cashiering & Transactions Operate Square POS system accurately Weigh containers and properly price refill items Process cash, credit, and digital payments Issue receipts and handle returns per store policy Refillery Support Assist customers with weighing, filling, and labeling containers Ensure proper use of refill stations to prevent contamination Monitor inventory levels of bulk products and notify management when low Store Maintenance Keep refill stations clean, organized, and well-stocked Maintain overall store cleanliness and visual appeal Follow health and safety guidelines Inventory & Operations Restock shelves and refill bulk containers as needed Assist with receiving and organizing deliveries Support opening and closing procedures Qualifications Previous retail or customer service experience preferred Friendly, approachable, and reliable Comfortable handling cash and using POS systems Interest in sustainability and eco-friendly products Ability to stand for extended periods and lift ~45 lbs

Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person