Communication:

Comfortable communicating with customers virtually, via phone, and in person.

Sales:

Ability to build relationships with customers, achieve sales goals, and participate in pre-selling and sales-boosting events.

Technology:

Utilize point of sale technology and applications to help in selling and fulfilling customer orders.

Continuous learning:

Self-driven to keep up with Macy's beauty product knowledge and beauty trends and stay current with all training through Macy's educational resources.

Makeup application:

Show and teach the use of all beauty products by applying them on the customer.

Subject Matter Expertise:

Proficiency in vendor line(s) and beauty trends serving as a knowledgeable resource in this area.

Interpersonal Skills:

Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

Collaboration:

Partnership with the total Beauty team to drive sales and deliver the customer experience. Who You Are Possess a passion and a business-minded attitude to succeed in a performance-based setting Able to resolve customer problems in a constructive and forward-looking way Strong organizational skills and can manage multiple tasks at once in a fast-paced environment Able to work a flexible schedule including evenings & weekends Enthusiasm for the beauty industry and the skills to provide outstanding customer care Flexible and able to use sound judgment in ambiguous situations Flexible availability, including days, evenings, weekends and holidays, with regular, dependable attendance and punctuality At least 1 year of customer service or selling experience required Previous cosmetic or fragrance sales experience a plus Essential Physical Requirements Will You Perform Prolonged periods (at least two consecutive hours) of standing/walking around the store or department. Frequent use of computers and handheld electronic equipment. Reaching, including above eye level, crouching, kneeling, stooping and color vision. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladder. Lifting and moving items weighing up to 25lbs. About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. 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Retail Cosmetics Sales Associate - Dior Beaute, Queens Center - Part Time