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Parts Counter Sales Associate
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Friendly Ford of Hamilton
Hamilton, NY (In Person)
$45,000 Salary, Full-Time
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Job Description
Company Overview Friendly Auto Group is family owned and operated with a focus on a "non-corporate feel". We value the key to our success by enriching the strengths of each individual that embodies our team. Employee happiness is at the core of our values and that will be exemplified with customer satisfaction. We wholeheartedly stand behind our motto of, "Expect more, get more." Job Overview Friendly Ford of Hamilton is seeking a detail-oriented Parts Counter Sales Representative to join our team. In this role, you will be required to work every Saturday. This role will be responsible for assisting technicians and customers by ordering the correct parts for their vehicle needs. The ideal candidate will possess strong organizational skills and maintain a positive, friendly demeanor. Friendly Ford of Hamilton will soon be relocating to a brand-new state of the art dealership (also in Hamilton, NY) and is looking to enhance their culture with strong career-oriented team members. Duties Help technicians and customers identify and order the parts required. Use catalogs, computer systems, and other resources to find and confirm the correct parts for vehicles. Inventory management - maintain accurate inventory levels, track stock and ensure parts are readily available. Process sales, handle payments and issue receipts/invoices. Answer phone calls, provide price quotes and offer assistance to customers remotely. Collaborate with team members to maintain a clean and organized sales area, enhancing the overall customer experience. Stay informed about automotive service offerings to provide knowledgeable assistance. Requirements Strong communication skills with excellent phone etiquette. Proficiency in retail math for accurate pricing and inventory assessment. Experience in cash handling procedures is preferred. Exceptional organizational skills to manage stock and fulfill orders efficiently. Previous experience in automotive service or related fields is beneficial but not required. Ability to work well in a fast-paced environment while maintaining attention to detail. Join us as a Counter Sales Representative where your contributions will directly impact customer satisfaction and our overall success!