JOB SUMMARY/OBJECTIVE

This role of a retail store associate involves providing excellent customer service by assisting shoppers, processing transactions, and maintaining store cleanliness. They play a vital role in ensuring a positive shopping experience by offering product information, addressing inquiries, and contributing to the overall organization and appearance of the store. Additionally, retail store associates will assist with stocking shelves, organizing merchandise, and participating in promotional activities to drive sales and customer engagement.

Key Responsibilities /duties:

Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
Answer customer inquiries, provide product information, and offer recommendations to meet their needs.
Assist with stocking shelves, organizing merchandise, and maintaining the cleanliness and tidiness of the store.
Operate cash registers and process transactions accurately, following established procedures.
Collaborate with team members to achieve sales targets and contribute to the overall success of the store.
Participate in training sessions to expand product knowledge and improve customer service skills.
Monitor inventory levels and notify management of any discrepancies or low stock situations.
Uphold company policies and procedures, including safety and security protocols, to ensure a safe and pleasant shopping environment.
Assist with receiving shipments, unpacking merchandise, and tagging products as needed.
Perform other duties as assigned by management to support store operations and customer satisfaction.

Qualifications:

Retail experience required. High school diploma or equivalent required.
Excellent communication and people skills, with a cheerful outlook and willingness to assist customers.
Ability to work effectively in a team environment and collaborate with colleagues to achieve common goals.
Basic math skills, with the ability to accurately manage cash transactions.
Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
Physical stamina to stand, walk, and lift 30lbs for extended periods.
Eagerness to learn and adapt to changing tasks and responsibilities in a fast-paced retail environment.
Strong work ethic and reliability, with a commitment to punctuality and attendance.
Customer-focused mindset and a genuine desire to provide exceptional service to shoppers.
Adherence to company values and a willingness to uphold store policies and procedures.

Work Environment:

Onsite/ In-store. Weekends, nights, and dedicated events required.

Reporting Relationships:

This role reports directly to

Retail Store Manager Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

4 hour shift 8 hour shift

Experience:

Retail Sales:

2 years (Required) Ability to

Relocate:

Chagrin Falls, OH 44023: Relocate before starting work (Preferred)

Work Location:

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