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Customer Team Member
Job
ClearPath Solutions
Cleveland Heights, OH (In Person)
$49,998 Salary, Full-Time
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Job Description
We are currently seeking a Customer Team Member to join our growing team and support our Kinetic Fiber campaign. This Customer Team Member position is ideal for individuals who enjoy working with people, developing communication skills, and being part of a collaborative team environment. As a Customer Team Member, you will interact with customers, provide information about available services, and help create positive customer experiences. The Customer Team Member role offers hands-on training, ongoing support, and opportunities for professional growth. Responsibilities of the Customer Team Member Engage with customers in a friendly and professional manner. Answer questions regarding services and accounts. Provide accurate information to customers and address general inquiries. Assist customers throughout the customer experience process. Build positive relationships through effective communication and active listening. Work closely with team members to support daily goals and objectives. Participate in training sessions and team meetings. Help maintain a welcoming and customer-focused environment. Represent the Kinetic Fiber brand professionally at all times. Qualifications of the Customer Team Member High school diploma or equivalent preferred. Strong communication and interpersonal skills. Positive attitude and strong work ethic. Ability to work well in a team-oriented environment. Dependable, organized, and eager to learn. Comfortable interacting with customers throughout the day. Previous experience in customer service, retail, hospitality, food service, or related fields is a plus but not required.