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Job Description
Hartville Hardware & Lumber You Belong Here. Tools & Outdoor Power Sales Team Member
MIDDLEFIELD, OH
| TOOLS •
OUTDOOR POWER PART-TIME HOURLY MON-SAT AVAILABILITY LOCATION
Middlefield, OH
EMPLOYMENT TYPE
Part-Time • Hourly
HOURS 25-28
hrs/week avg
STORE HOURS
Mon-Fri:
6AM-7
PM Saturday:
7AM-5PM
AVAILABILITY NEEDED
Evenings to 7PM Saturdays Required
DEPARTMENT
Tools & Outdoor Power
TOOLS OUTDOOR POWER ABOUT HRM ENTERPRISES
Since 1939, HRM Enterprises, Inc. has grown from a small family-owned business into a diverse group of companies with a shared purpose: to serve others with integrity and excellence. Our family of businesses includes Hartville Hardware & Lumber, the nation's largest independently owned hardware store; Hartville Kitchen, known for its homestyle meals, bakery, and 500-seat entertainment venue; The Shop at Hartville Kitchen, with 25,000 square feet of retail space, and the Hartville MarketPlace & Flea Market, the largest indoor/outdoor market of its kind in the country. Together, these businesses make our Hartville campus a destination for guests searching for quality, community, and connection. Beyond the Hartville campus, HRM Enterprises is the parent company to Hartville Hardware in Middlefield, Hartville Contractors Supply, Top Advantage Surfaces, Lehman's, HRM Fulfillment Center, Go & Glow Car Wash, and Coshocton Lumber Company. Across all locations, over 900 team members serve with purpose each day. At HRM Enterprises, our approach is simple: treat others the way you'd want to be treated. This belief shapes how we serve our guests and how we care for each other. We're committed to being the best place to work by offering Sundays off, family-friendly hours, competitive benefits, and meaningful perks like team events, milestone celebrations, and team member discounts. We also invest in growth through training and professional development opportunities that enable our team to thrive at work and in their community. If you value hard work, hospitality, and providing for others, we invite you to explore our openings and find your place with us.
POSITION OVERVIEW
Hartville Hardware's Middlefield location is growing — and we are looking for a knowledgeable, enthusiastic team member to join our Tools & Outdoor Power Department. As a Tools & Outdoor Power Sales Team Member, you will help customers find the right hand tools, power tools, and outdoor power equipment for their projects. Your passion for tools and DIY, combined with strong communication skills, will allow you to deliver expert recommendations, drive sales, and create a shopping experience customers will want to come back to.
WHAT YOU WILL DO CUSTOMER ASSISTANCE
Greet customers and provide friendly, knowledgeable assistance in selecting tools and outdoor power equipment Offer expert advice on hand tools, power tools, and accessories based on customer needs and preferences Demonstrate proper use and features of various tools to help customers make confident purchasing decisions
SALES & UPSELLING
Drive sales through upselling, product promotions, and cross-selling of complementary items such as accessories, replacement parts, and maintenance supplies Promote current sales, discounts, and special offers related to tools and outdoor power products
PRODUCT KNOWLEDGE
Maintain up-to-date knowledge of products, new arrivals, and industry trends in tools and outdoor power equipment Stay informed on tool specifications, safety features, brand differences, warranties, and care instructions to provide accurate, helpful advice
INVENTORY & MERCHANDISING
Assist with stocking, organizing, and arranging tool displays to keep products accessible and visually appealing Ensure all products are properly labeled, tagged, and priced according to store policies Monitor inventory levels and communicate low-stock or out-of-stock items to management
STORE MAINTENANCE & CUSTOMER EDUCATION
Maintain a clean, organized, and safe sales floor where customers can easily find what they need Report any damaged or faulty displays or products to management promptly Educate customers on tool care, maintenance, and safety to ensure they get the most out of their purchases
TEAM COLLABORATION
Work closely with fellow team members to meet store objectives and deliver outstanding customer service Participate in team meetings, training sessions, and product knowledge workshops to stay current on new products and sales techniques
WHAT WE ARE LOOKING FOR
Previous experience in retail sales, customer service, or hardware preferred — tools or outdoor power background a strong plus Genuine enthusiasm for tools, DIY projects, and home improvement Strong customer service and communication skills with the ability to recommend products based on individual needs Basic math skills to assist with pricing and handling transactions Ability to manage multiple customer interactions in a fast-paced retail environment Comfortable using point-of-sale systems and other technology to process orders and payments Ability to lift up to 50 pounds and assist with stocking shelves or organizing products Ability to stand for long periods, bend, and move around the sales floor Must be available Saturdays and evenings until 7:00 PM
WHY YOU WILL LOVE IT HERE
Sundays Off Competitive Pay Flexible Schedule Team Member Discounts Wellness Programs Professional Development Family-Friendly Hours Team Events & Milestone Celebrations
COMPENSATION PACKAGE
Competitive Pay We offer competitive hourly pay commensurate with your skills, experience, and the current market standards. Flexible Schedule Part-time hours with a consistent schedule and the flexibility to fit your life outside of work. Team Member Discounts Exclusive discounts on our products and services, fostering a culture of appreciation for our valued team members. Professional Development Ongoing opportunities for professional development and growth within the organization. Wellness Programs Participation in wellness programs designed to enhance your overall health and well-being. Hartville Hardware & Lumber You Belong Here.
PRE-EMPLOYMENT SCREENING
All offers of employment are contingent upon the successful completion of a hair follicle drug screening and a criminal background check prior to your first day of employment. HRM Enterprises, Inc. is an Equal Opportunity Employer.
